Glen has always given me good advice and is a pleasure to work with. Very happy with him and El Cajon Lexus.
4/9/2025
Igor D. VERIFIED CUSTOMER
Very good
4/9/2025
Andrew H. VERIFIED CUSTOMER
When I arrived at service at 7:30 am it was chaos waiting to see a service rep. There was some new system being installed on iPads and there were obvious delays. I was directed to take a seat in the back where I waited 45 minutes to be seen.
Finally I took some polite action and walked to the front seeking assistance and I was introduced to Wendy Fermin who immediately handled everything.
She is to be greatly thanked and complimented for quickly and professionally getting my car on track and getting me out on time.
4/9/2025
Gregory S. VERIFIED CUSTOMER
The service department at Lexus is excellent. The staff are courteous and friendly. They usually greet you and confirm your service needs immediately when you get out of your car. The lounge is very clean and comfortable and you are given updates on service as needed. I appreciate the fact that they go over the service that was provided and any problems that were addressed. It’s nice to drop off your car in the comfortable garage especially when the weather is cold or raining.
I have been a Lexus customer for over 25 years and have recommended Lexus to friends. Nick Berg has been especially helpful and a great resource if I have questions or problems. Keep up the great work!
4/9/2025
Andrew N. VERIFIED CUSTOMER
Kay is the best!
4/9/2025
Jose A. VERIFIED CUSTOMER
Excellent service
4/9/2025
Michael C. VERIFIED CUSTOMER
The best dealership for sales and maintenance. The only lexus dealership i will ever go thank you
4/9/2025
Joseph V. VERIFIED CUSTOMER
Great team and great service.
4/9/2025
Pamela R. VERIFIED CUSTOMER
Excellent
4/9/2025
Maria Y. VERIFIED CUSTOMER
Every thing was good! I am very satisfied, and appreciate the good service!
4/9/2025
Juvy C. VERIFIED CUSTOMER
Jesse Colon was vertly attentive and knowledgeable
4/9/2025
Stephanie O. VERIFIED CUSTOMER
Prompt and professional
4/9/2025
Joceslyn B. VERIFIED CUSTOMER
It was done in a quick and effective manner. Staff friendly and provided great service from those handling vehicle to those serving coffee. Clean and safe environment.
4/9/2025
Jessica C. VERIFIED CUSTOMER
Alejo was great. He informed me about extra services that would benefit my vehicle and was in no way pushy towards me getting those services.
4/9/2025
Dennis D. VERIFIED CUSTOMER
Totally satisfied
4/9/2025
Riva G. VERIFIED CUSTOMER
Always a pleasure working with Glenn
4/9/2025
Barbara W. VERIFIED CUSTOMER
I am always so pleased and satisfied with the exceptional service Tomas Tovar provides me while my car is there for service.