John is very professional and I was thoroughly satiety the service he provided
4/10/2025
Myrna P. VERIFIED CUSTOMER
It’s always great to work with Carlos Nunez!! He always provides EXCELLENT SERVICE!!
4/10/2025
Harriet D. VERIFIED CUSTOMER
John Nahar is always very helpful.
4/10/2025
Not Provided. VERIFIED CUSTOMER
Great experience at Lexus!
4/10/2025
William D. VERIFIED CUSTOMER
Joe is very professional and knowknowledgeable.
4/10/2025
Tanya D. VERIFIED CUSTOMER
I brought my car in for service at 1015am. I was told the car would be ready in 1 hr and 10min. I went upstairs in the lounge area and waited. 147pm I decided to go back downstairs to find out what’s going on and nobody has a clue. 1 guy said he didn’t think a ticket was even entered. I got the car back maybe 15 min after that the guy who originally took the car showed up and said he tried to call me. Nobody called and no messages were left. It was 3 hours wasted at the dealership just for an oil change. Horrible experience for me today. Next time I would need a loaner. Never again!!!
4/10/2025
Robert B. VERIFIED CUSTOMER
Jeffrey was awesome very knowledgeable very pleased
4/10/2025
Mary Jo. VERIFIED CUSTOMER
Very professional
4/10/2025
Marcia W. VERIFIED CUSTOMER
Pleased with job well done
4/10/2025
Lucy Z. VERIFIED CUSTOMER
Thank you! Michael went above and beyond when my ac still smelled funky after the cleaning service.
4/10/2025
Reeta K. VERIFIED CUSTOMER
Mr Morales was very thorough and well informed.
Thank you.
4/10/2025
Patricia J. VERIFIED CUSTOMER
Thank you,
Patricia
4/10/2025
David H. VERIFIED CUSTOMER
It was a very nice experience with Adam, as he was very polite and thoughtful.
4/10/2025
Lourdes R. VERIFIED CUSTOMER
They are nice and great me with smile, very concern about what happened. Kay approached at the door & said she help me soon as possible, have a seat at the waiting room, make yourself comfortable. Have no ride home, Kay was able to get me loaner. She was helpful & gave a good customer serviced. Pick up the car running good and clean. Thank you and appreciate the Lexus maintenance team for giving me a good customer service. What a team!!!
4/10/2025
Trina T. VERIFIED CUSTOMER
I requested to have my car wash and vacuums. When I picked up the car was not washed or vacuumed. I am very disappointed.
4/10/2025
Pablo Carambas. VERIFIED CUSTOMER
Well done. Hopefully you ‘ll continue to do all services in an expeditiously manner
4/10/2025
Andrew V. VERIFIED CUSTOMER
Thank you!
4/10/2025
Bruce H. VERIFIED CUSTOMER
A 90 minute service took 4 hours (oil change and new tires). No follow-up from Service Manager (though promised). Unacceptable.