Everything was perfect. Always a great experience.
4/8/2026
Linda C. VERIFIED CUSTOMER
Great service
4/8/2026
Steve W. VERIFIED CUSTOMER
Jeff took pretty good care of me
4/7/2026
Vicki L. VERIFIED CUSTOMER
Omar was nice and professional. He did reach out to me concerning my service issues in a timely manner!! The only dissatisfied service was the car wash!! The windows were smudged up and they only vacuumed the front mats.
4/7/2026
. Anthony. VERIFIED CUSTOMER
May not be all due to Xavier.
But I was overcharged in error.
If I didn't catch it myself I would never have known.
I came in for tire rotation and it took over 2 hours. Cabin air filter change was an exorbitant price 105. He said I would get a car wash but wasn't told later that the car wash was broken. I had to inquire about it when I went to my car.I didn't feel an overall good experience.
4/7/2026
Alecia M. VERIFIED CUSTOMER
Shedrick was exceptional. Very knowledgeable and professional. Thank you for your service.
4/7/2026
Richard W. VERIFIED CUSTOMER
Excellent service! Wendy was spectacular!
4/7/2026
William O. VERIFIED CUSTOMER
Great Service, competent, polite, personable staff. Juan did a great job and was a pleasure to work with!
4/7/2026
Barbara H. VERIFIED CUSTOMER
Wendy is the best. She listens and does everything perfectly!
4/7/2026
Neemi B. VERIFIED CUSTOMER
William was very profesional
4/7/2026
Leslie K. VERIFIED CUSTOMER
Louis made the Lexus service experience easy.
Thanks for the good work!
Leslie K
4/7/2026
John F. VERIFIED CUSTOMER
Chauncey is the best. Class act.
4/7/2026
Betsy K. VERIFIED CUSTOMER
I appreciate the service I received. I selected a particular service package that included more than was needed. Trevor realized it and suggested the appropriate services which totaled less than I originally selected. They completed everything and discussed any concerns with me prior to taking action. I was very pleased with the job they did for us.
4/7/2026
Eugene T. VERIFIED CUSTOMER
Thank you
4/7/2026
Elaine L. VERIFIED CUSTOMER
My car was a schedule service appointment- fortunately, they found a tire needed replacement.
Glad I had it serviced by Lexus
4/7/2026
Ivan O. VERIFIED CUSTOMER
I wanna give a Big thank you to Jorge Gonzalez in the service department for his outstanding service. He went above and beyond to make sure everything with my vehicle was taken care of smoothie and professionally.
4/7/2026
Lisa B. VERIFIED CUSTOMER
Joe has superior customer service. He was kind and caring. He also answered all of our questions with no hesitation. I can't ask for a better special person like Joe. When I come back to JM LEXUS I will ask for Joe and no one else. In the near future I will buy another Lexus because of Joe GREAT personality. GREAT JOB Joe
4/7/2026
Enzel D. VERIFIED CUSTOMER
Prompt professionsl service.
4/7/2026
Eunice C. VERIFIED CUSTOMER
Brandon Hanson answered all my questions and gave quality service. He made my stay comfortable and offered drinks and snacks. He also let me know about financial alternatives if I needed them. I was very pleased with my visit.