Ryan, kept me updated on the status of my service.
4/24/2025
Barbara S. VERIFIED CUSTOMER
It was a bit longer than I expected but Justin was very polite and kept me informed. The car looked great when I received it
4/23/2025
Richard M. VERIFIED CUSTOMER
Carlos Nunez is the best. I’ve been seeing him now for over 27 years. Only the best to say about him.
4/23/2025
Kathleen N. VERIFIED CUSTOMER
Cassie was extremely polite, helpful, knowledgeable and efficient.
4/23/2025
Jose N. VERIFIED CUSTOMER
Joseph I was amazing I love how he connect in the first second he click with me he give amazing customer service. He take of me in everything I need. He offer me water coffee “ that said I lot “. I can give him 10000 stars. “. He do amazing job I. Can said “ well done “. I would love to work with him again you guys need more people like him very genuine and good heart.
4/23/2025
Garry F. VERIFIED CUSTOMER
Sam was wonderful to deal with. He was very informative and went over everything clearly. One of our best experiences with Lexus service
4/23/2025
Joanne I. VERIFIED CUSTOMER
Thank you for your fast and courteous service.
4/23/2025
Robert G. VERIFIED CUSTOMER
Easy fast and perfect
Thanks
4/23/2025
Terry R. VERIFIED CUSTOMER
Jeff Miller was fantastic as always!! Went over and above with his service!!
4/23/2025
David R. VERIFIED CUSTOMER
John Nahar is the best!
4/23/2025
Clinical T. VERIFIED CUSTOMER
Gina, Larry,Paul and Rick all class acts
4/23/2025
Jonathan R. VERIFIED CUSTOMER
Joe was awesome. Great communicator, explained everything perfectly. Super happy he was my advisor.
4/23/2025
Karen D. VERIFIED CUSTOMER
Excellent service with Sam Lamas ,job done 1 and half hour Thanks for the Lexus service.
4/23/2025
Trini B. VERIFIED CUSTOMER
They didn't put the sticker in to let me know when is the next time I need to come in for an oil change with the mileage or the date
4/23/2025
Judy G. VERIFIED CUSTOMER
Thank you
4/23/2025
Sima Y. VERIFIED CUSTOMER
I recently had an exceptional service experience at Lexus Escondido, and I want to especially commend my service consultant, Chow. From start to finish, Chow was professional, polite, and incredibly responsive. He addressed all of my concerns with such care that the entire process felt completely stress-free.
What truly stood out was his efficiency—my waiting time for him was less than a minute! After the oil change, I was amazed to find not only the exterior but also the interior of my car meticulously washed and cleaned, leaving it looking as good as new.
I deeply appreciate the Lexus Escondido team's dedication and attention to detail. Their outstanding service has set a new standard, and I will definitely be returning for future needs. Highly recommend!
4/23/2025
Susan C. VERIFIED CUSTOMER
Absolutely best service ever!
4/23/2025
Alex G. VERIFIED CUSTOMER
All very good !!
4/23/2025
Barbara H. VERIFIED CUSTOMER
He was very courteous and explained everything well
4/23/2025
Anna M. VERIFIED CUSTOMER
My service visit today could not have been more professional and efficient. It was an excellent experience!