First time visiting this dealership for service and it was a really great experience. They took great care of my car, provided a very nice loaner vehicle, and the facility was very clean and welcoming. Jennifer C. was great as my service advisor, she was knowledgeable and incredibly helpful. I will be bringing my Lexus here for all future service, no question!
4/30/2025
Luis C. VERIFIED CUSTOMER
My vehicle was not fully ready, due to the tire replacement not being in stock. I received a notification stating that my car was ready and when I got there the maintenance service was completed, but Jake never called me personally to let me know the tire situation. I had to reschedule for the following week. I really wish my service advisor, Jake would have called and informed me about the tire ordering, etc….
4/30/2025
Elsa F. VERIFIED CUSTOMER
Alejo is extremely helpful knowledgeable, polite , kind and took care of my Lexus in a timely manner ! He is an awesome service consultant ! Thank you Alejo
4/30/2025
Al A. VERIFIED CUSTOMER
I was greeted quickly in the check in area by Javier. Javier did an excellent job of communicated the issues regarding my vehicle. I was very pleased with the customer service provided by Javier.
4/30/2025
Jose R. VERIFIED CUSTOMER
Kristina is always amazing. I always feel taken care of
4/30/2025
David W. VERIFIED CUSTOMER
Our service advisor was great
4/30/2025
Andrew N. VERIFIED CUSTOMER
Jerry is awesome. He went out of his way to ensure i was comfortable even offering me a ride if I did not have one. It is clear he is a true valued employee at crown lexus. I would usually never go to the dealership to do any type of services. But after working with Jerry, I will be bring in my car to be serviced at crown Lexus!
4/30/2025
Daryl B. VERIFIED CUSTOMER
Glenn really appreciate your service and it was excellent
4/30/2025
Cari E. VERIFIED CUSTOMER
David was so polite and helpful
4/30/2025
Jennifer M. VERIFIED CUSTOMER
Great service.
4/30/2025
Simon O. VERIFIED CUSTOMER
Good hard worker guy ????
4/30/2025
Irmgard S. VERIFIED CUSTOMER
Always courteous and helpful
4/30/2025
Jeffrey E. VERIFIED CUSTOMER
He treated me as well as my other service advisors in the past. Friendly, walked me to my loaner, and made sure I was good before I left.
4/30/2025
William G. VERIFIED CUSTOMER
Jose was very professional and polite. Appreciated the lone car
4/30/2025
Richard D. VERIFIED CUSTOMER
I was very satisfied with my vehicles service today, David was very helpful.
4/30/2025
Jose F. VERIFIED CUSTOMER
Jake was excellent, courteous and wry helpful
4/30/2025
Tonya H. VERIFIED CUSTOMER
Roberto was really nice. He made my visit seamless explaining everything they were going to do. He was patient and informative.
4/30/2025
Kirvan &. VERIFIED CUSTOMER
I appreciate seeing Phil each time I come. He was great!
4/30/2025
Cleavon W. VERIFIED CUSTOMER
Anthony Yslas was awesome. He told what was going on and kept me updated. Great communication
4/30/2025
Claire L. VERIFIED CUSTOMER
Lexus of Omaha is completely first class in every way shape and form. The service department does great work and professional as can be!