Amanda Nieves was professional, informed, and truly pleasant. She took the time to clearly explain the maintenance processes before commencing. Everything went nicely; thank you, and see you next time.
4/29/2025
Teresa J. VERIFIED CUSTOMER
So upbeat, friendly and helpful. He appears to enjoy his job!
4/29/2025
Kristy T. VERIFIED CUSTOMER
Glenn was amazing
4/29/2025
Cecelia W. VERIFIED CUSTOMER
Danny is the consumate professional. He is kind, patient, understanding and an affective communicator. I new right away that he takes his job very seriously and wants to have good customer outcomes. Danny is by far is the best Service Advisor that I ever encountered. You need to clone this guy!!!
4/29/2025
Peter R. VERIFIED CUSTOMER
Job well done ! Keep
Up the good work GUYS!
4/29/2025
Lynda L. VERIFIED CUSTOMER
Exceptional and professional service as always!
4/29/2025
Linda B. VERIFIED CUSTOMER
Sam was great!!
4/29/2025
Joi C. VERIFIED CUSTOMER
I received my car back with a crack all the way down the middle. I didn't have a crack when I bought my car in, now Crown Lexus says I need to pay almost $2500 for them to replace the windshield they damaged. Been a customer 6 years, never been treated like this before.
4/29/2025
Ronald B. VERIFIED CUSTOMER
Anthony did clear up a few questions I had we got the oil changed at 5000 and did not realize that we could’ve waited till 10,000 to get the oil changed but he explained it in full. I’ll know next time and hopefully we won’t need any service before then? Thank you.
4/29/2025
Susan B. VERIFIED CUSTOMER
HUGO WAS TERRIFIC. FANTASTIC SERVICE.
4/29/2025
Kenneth P. VERIFIED CUSTOMER
It was great
4/29/2025
Linda N. VERIFIED CUSTOMER
Always make sure you understand what is going on with your car
4/29/2025
Evan Schmaltz. VERIFIED CUSTOMER
Tyler was a great service advisor but when my car got washed, it left some large scratches on my black car. One of the reasons I purchased the vehicles was because of the paint job which is now partly ruined.
4/29/2025
Sandra M. VERIFIED CUSTOMER
As always, the service department delivered an exceptional customer experience. My appointment with Kay was on time and there were no issues or stress.
4/29/2025
Gary G. VERIFIED CUSTOMER
very professional and friendly
4/29/2025
Ebony B. VERIFIED CUSTOMER
I think you need a check in counter for service for system when people arrive to pick up their car. I got dropped off by lyft but nobody seemed to know i was there and i was waiting unnecessarily i had to grab a random salesperson to check out
4/29/2025
Sadie G. VERIFIED CUSTOMER
Everything was great except for the car wash. They did a very poor job
4/29/2025
Marivic S. VERIFIED CUSTOMER
Jerry explained everything we need to know about the car.
Satisfied with the service????????
4/29/2025
Kyle S. VERIFIED CUSTOMER
Anthony was very personable and professional when he was assisting me and my car being serviced. It’s because of that treatment I will continue to come to him for any future maintenance needs with my Lexus. Thank you again Anthony. I hope the company sees your work and rewards you for all that you’re doing.