Jessie gave me a thorough explanation of what the team found during the inspection of my 21 year old GX 470.
4/30/2025
Bill D. VERIFIED CUSTOMER
Mike was cuorteous, professional, And extremly helpful. He assisted me in the most efficient way!
4/30/2025
Nancy V. VERIFIED CUSTOMER
Well done, thank you.
4/30/2025
Danny B. VERIFIED CUSTOMER
George was professional anders personable
4/30/2025
Joseliy Y. VERIFIED CUSTOMER
Alfred was very nice and thorough explaining the service . He is patient and professional in answering my question . He provide excellent customer service
4/30/2025
Bolaji A. VERIFIED CUSTOMER
Great customer service
4/30/2025
Phornvimol S. VERIFIED CUSTOMER
Thank you so much for your excellent services . He is the best .
4/30/2025
Tommi C. VERIFIED CUSTOMER
Tony was great and respectful.
4/30/2025
Thomas A. VERIFIED CUSTOMER
Car looks great. Treatment looks great.
Letting it get good and dry before we abuse it.
4/30/2025
Angel A. VERIFIED CUSTOMER
I have other service options to taking my vehicle elsewhere but crown always provides top notch service
4/30/2025
Michael V. VERIFIED CUSTOMER
You didn't ask if I was satisfied. You asked if I was treated well. I am not completely satisfied.
4/30/2025
Marc D. VERIFIED CUSTOMER
My RX350 was taken care of the way I expected. I feel safe driving this SUV.
4/30/2025
Ana R. VERIFIED CUSTOMER
Thanks, great service
4/30/2025
Roberto L. VERIFIED CUSTOMER
Keep up the good work
4/30/2025
Konstantina P. VERIFIED CUSTOMER
Great service! I started with Christina and then another gentleman help me. I forget his name and then it was handed over to my advisor of 18+ years Ohagan. I certainly appreciate LEXUS and the five star service I receive every time and thank you for being so patient with my returning the loaner car. I am a realtor and my days Start very early at times with online meetings, etc., and go into the evening 9 PM when the lockbox is closed. Everyone has been so kind and gracious. I will be returning the car tomorrow. And once again, thank you for stellar service. Couldn’t imagine owning any other car. Mr. Butler has certainly created an amazing culture. This is not just about selling and servicing cars. It’s about a lifestyle. We are certainly spoiled at Lexus from start to finish!
4/30/2025
Stephen Z. VERIFIED CUSTOMER
Everyone is very nice. Not happy that our brand new Lexus had a door lock actuator issue which thank god happened when we were home and not traveling. We bought another Lexus due to its high quality. And we had to get our car back today on our 53rd Wedding Anniversary instead of doing other things this morning.
4/30/2025
Tiffany P. VERIFIED CUSTOMER
Jesse has be an exceptional. He is very welcoming, professional and informative. It’s always a pleasure to work with Jesse.
4/30/2025
Thomas E.. VERIFIED CUSTOMER
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4/30/2025
Lauren B. VERIFIED CUSTOMER
Alejo is the nicest service advisor I have ever had. He cared deeply about my concerns and safety. He validated my reality and never rushed me. He was great at communicating as well. Texted me ahead of time to tell me when my car would be ready. I only want to work with him in the future.