Michael was absolutely amazing. Took care of us and provided excellent customer service.
5/2/2025
Dennis S. VERIFIED CUSTOMER
Jesse is outstanding as a service manager, and I appreciate his professionalism. I am highly satisfied in all areas of my experience at the Lexus Escondido dealership.
5/2/2025
Martin S. VERIFIED CUSTOMER
Leo kept me informed throughout the process
5/2/2025
Melissa F. VERIFIED CUSTOMER
I am so happy to deal with Philip Quinn! Also all the staff at Lexus of Colorado Springs! I give a 10 Star rating!!! You guys always are on top of everything so easy to deal with. Philip is just the best. I love my Lexus and will probably never buy anything else. Very satisfied with the service..
5/2/2025
Jamieson S. VERIFIED CUSTOMER
You were told in advance the truck was booked yet we had to wait for your team to get an oil filter in for 3 hours. Next time, please use the VIN provided and have this ready for the service appointment. The oil filter is a given to be fitted every time not optional so please do this.
5/2/2025
Mikhail K. VERIFIED CUSTOMER
My first time meeting with Adrian Todd was absolutely amazing. I bring my car and was very concerned about engine noise. It was deeply inspected and confirmed to me that my wife will safe to operate this vehicle. Also was completely inspected and advised to me to continue performing service and replacing important parts . My wife and me really appreciate Adrian and his master technician for great attitude towards the customer. We are fully satisfied with great customer service with the passion and dedication!
5/2/2025
Cheryl W. VERIFIED CUSTOMER
Philip was a great communicator, and good customer service
5/2/2025
Harry-Wayne A. VERIFIED CUSTOMER
Paul was great!
5/2/2025
William K. VERIFIED CUSTOMER
Ms.Cordona was a joy to work with. Professional and a very positive personality, as are everyone at JM Lexus. I was in the retail out of business for 30 years. Let’s be refreshing to see a smooth operating machine. Like JM.. thank you!!
5/2/2025
Wayne L. VERIFIED CUSTOMER
Great as always
5/2/2025
A-1 Marketing. VERIFIED CUSTOMER
Professional service.
5/2/2025
Stacey C. VERIFIED CUSTOMER
Price was too expensive but service was good
5/2/2025
Sarah W. VERIFIED CUSTOMER
Nicholas was friendly and super helpful! He made the experience wonderful!!! Thank you so much!!
5/2/2025
Cody S. VERIFIED CUSTOMER
Only complaint would be that the pickup and drop-off service had to be booked so far out. The service itself wad great
5/2/2025
Sheryl T. VERIFIED CUSTOMER
I was advised on the condition of my car, and given updates on the repairs. He continues to do a very good job.
5/2/2025
Cristina C. VERIFIED CUSTOMER
Adrian was great
5/2/2025
Gary B. VERIFIED CUSTOMER
As always great service.
5/2/2025
Trinh B. VERIFIED CUSTOMER
Cory is the absolute best. He is always helpful when I bring my vehicle in for service.
5/2/2025
David M. VERIFIED CUSTOMER
Cory always provides excellent advice/service/information on our vehicles. He is very pleasant to be around and listens to our concerns. Thank you!