I am always pleased with the entire service department every visit I have made with Lexus El Cajon. Jose was as professional, as always, and completely upfront about what to expect with the maintenance being performed, the expected time line for job completion. I will continue to bring my car to the dealership for the foreseeable future due to this team.
6/25/2025
Dean W. VERIFIED CUSTOMER
Tony has gone above and beyond again
6/25/2025
Dianne L. VERIFIED CUSTOMER
Maico kept me appraised of my vehicle’s service progress. He is professional and personable.
6/25/2025
Michele B. VERIFIED CUSTOMER
Efficient and courteous
6/25/2025
Raed A. VERIFIED CUSTOMER
Mr. Sam was very helpful and friendly, he explained me everything clearly during the maintenance process
6/25/2025
Nathan E. VERIFIED CUSTOMER
Sam did a great job communicating with me throughout the process of getting my car serviced. I had an expensive fix but he worked with me and was able to provide excellent service representing himself and JM lexus.
6/25/2025
Craig C. VERIFIED CUSTOMER
Luis was kind and he listened to me. Thank you for having such a great customer service guy.
6/25/2025
Charlotte D.. VERIFIED CUSTOMER
Hopefully Jeff Bahsen will find me the car Im looking for
6/25/2025
Joni E. VERIFIED CUSTOMER
Roberto is wonderful. Very polite, kind, professional and helpful. .
6/25/2025
Guillermo S. VERIFIED CUSTOMER
Mr Gonzalez is superb!
6/25/2025
Renee C. VERIFIED CUSTOMER
The service was fabulous. The facility looks beautiful and Mr Quinn was the epitome of professionalism! I will definitely be using this facility !
6/25/2025
Kenny Emmanuel. VERIFIED CUSTOMER
I had a much better experience this time around compared to my first visit. Roberto was fast, attentive, and made the whole process smooth from start to finish. I was in and out much quicker than expected—even with getting a loaner car. Really appreciated the efficiency and great service!
6/25/2025
Roger O. VERIFIED CUSTOMER
I'm very satisfied with your customer service. Ivan is the best!!! So is Roman
6/25/2025
Jim P. VERIFIED CUSTOMER
Ashley did an excellent job!
6/25/2025
Bonnie W. VERIFIED CUSTOMER
Pleasant service rep. But waited much to long for my car.
6/25/2025
Ronald N. VERIFIED CUSTOMER
Job was well done and the service is appreciated. Thank you ????
6/25/2025
Iliana R. VERIFIED CUSTOMER
Delilah was very pleasant very informative very accommodating! I’m very satisfied with her service. She’s an excellent rep Mrs. Iliana R
6/25/2025
Connie C. VERIFIED CUSTOMER
As always having my car serviced by your Lexus dealership was a pleasure. Thank you so much for taking such good care of my car!
6/25/2025
Patrick C. VERIFIED CUSTOMER
Never been treated more professionally than from Nick , outstandingly service representative