Easy-peezy. Adrian was great to deal with. My car was ready much earlier than I expected.
6/25/2025
Barry T. VERIFIED CUSTOMER
I didnt like being asked to pay for an air filter & wipers after I opted to pre pay for maintenance to avoid extras
6/25/2025
Daniel L. VERIFIED CUSTOMER
Justin was excellent! Communicate constantly and was super professional!
6/25/2025
Thomas C. VERIFIED CUSTOMER
Travis: personal, professional and polite. An asset to your company.
6/25/2025
Robert P. VERIFIED CUSTOMER
Always satisfied with Jim for 25 years
6/25/2025
Juan C. VERIFIED CUSTOMER
Joseph was great to deal with. He was very knowledgeable and did not insult me by upselling unnecessary services. Thanks again.
6/25/2025
Nancy C. VERIFIED CUSTOMER
We’ve had our vehicle for one year only and always been very satisfied whenever we brought it in for service
6/25/2025
Stephen W. VERIFIED CUSTOMER
Excellent service
6/25/2025
Ann S. VERIFIED CUSTOMER
Our first service call did not solve the issue. But, the comeback was received with professionalism. Stuff happens. I bet the second service will work. The test comes after more driving. Thanks.
6/25/2025
Barbara S. VERIFIED CUSTOMER
Service was great
6/25/2025
Claire S. VERIFIED CUSTOMER
Will do anything for Carlos. He is amazing always.
6/25/2025
Cathy W. VERIFIED CUSTOMER
Xavier was terrific!
I will ask for him again!!
6/25/2025
Lorelle K. VERIFIED CUSTOMER
Great service
6/25/2025
Samantha D. VERIFIED CUSTOMER
I'm a new customer to Valencia Lexus and appreciate the responsive
customer service.
6/25/2025
Mary R. VERIFIED CUSTOMER
I’m very pleased with your service dept and my representative Adam. They really care that your concerns are fully addressed.
6/25/2025
Jewel G. VERIFIED CUSTOMER
The service was great. Justin was great. He explained everything clearly and made me feel like a valued customer.
6/25/2025
Jeremiah P. VERIFIED CUSTOMER
Faustino was a great help to me. There were no more early bird papers in the morning but lucky for me he was already in the office and helped me out He knew I worked for tms so he told me everything was fine since I’m in the system. Then I asked to see if my car would be done by my lunch and he told me that whenever I needed it, the car would be ready. I got a text maybe a couple hours later that the car was done. The pickup was very easy. Faustino already had my paperwork ready for me as soon as I arrived. I was at the dealership for around 7 minutes so I could get back to work on time.