Adrian was courteous and professional, explaing in detail what to expect with the maintenance of my vehicle. The drop off and pick up of my vehicle was seamless.
6/30/2025
Lawrence M. VERIFIED CUSTOMER
Justin was thorough, understanding and excellent at what he does.
6/29/2025
Susan S. VERIFIED CUSTOMER
Excellent service
6/29/2025
Marjorie Y. VERIFIED CUSTOMER
Shedrick is a very professional and pleasant person as well as very knowledgeable about his job.
6/29/2025
Albert A. VERIFIED CUSTOMER
The employee was well mannered and knowledgeable and the service was excellent. He kept us informed as to what was going on with our car. We were very pleased.
6/29/2025
Mark L. VERIFIED CUSTOMER
You serve team is over the top great. Always keeping me in the know and very nice while they stay busy all the time. You run a great dealership!
6/29/2025
Lynn P. VERIFIED CUSTOMER
Jake was my service advisor, not Jesse, and Jake was very helpful and pleasant. The guest waiting room was very uncomfortable as it had no back support on the bench seat. I had back surgery and it requires the back support. We really enjoyed the old layout and the individual seating with arm chairs.
6/29/2025
Maria C. VERIFIED CUSTOMER
Extremely satisfied!!!
Class A CS from Ivan!
6/29/2025
Aura V. VERIFIED CUSTOMER
Alfred took care of me. He knew I was waiting for my vehicle and he made it possible for it to be done quicker. I was there an hour absolutely no complaints. He was amazing thank you Alfred
6/29/2025
Derricka D. VERIFIED CUSTOMER
Xavier is outstanding! He’s incredibly professional, yet personable—always approachable, honest, and down to earth. He takes the time to explain everything clearly, making the service experience seamless and stress-free. I truly appreciate how consistently attentive and reliable he is. Every visit feels effortless because I know I’m in good hands. Exceptional service every time
6/29/2025
Joseph J. VERIFIED CUSTOMER
They were very helpful and did a good job
6/29/2025
Larry G. VERIFIED CUSTOMER
Rob is the best - he has taken care of us for many years going the extra mile. Having both a newer Lexus and servicing our older Lexus during the time we owned it. He is always a welcome familiar connection when I bring my SUV for maintenance.
Thank Rob
6/29/2025
Ruby M. VERIFIED CUSTOMER
When I returned to pick up my vehicle, I was told to wait in the lounge for Jesse only to be finally told that Jesse had left for the day. It would have been nice if Jesse had called or text me to say that he was leaving and I should complete my service with another service agent. I’m usually very satisfied with every aspect of Lexus customer service and repair, but this shouldn’t happen.
6/29/2025
Marcia R. VERIFIED CUSTOMER
He was professional, knowledgeable and treated me with respect. I will see him on my next visit. Thank you.
6/29/2025
Connor K. VERIFIED CUSTOMER
Everything went smooth, zero complaints
6/29/2025
Henry H. VERIFIED CUSTOMER
Great as always.
6/29/2025
Ellen F. VERIFIED CUSTOMER
Xavier is such a great person to deal with,
He makes the JM Lexus experience a pleasure.
6/29/2025
Robert R. VERIFIED CUSTOMER
all good.
6/29/2025
Efa A. VERIFIED CUSTOMER
Yes. All of your team are very accommodating keep it up good service.