Lexus always provides the best customer service. Thank you!
7/4/2025
Joan S. VERIFIED CUSTOMER
Always extremely efficient
7/4/2025
Elene G. VERIFIED CUSTOMER
The service was great
7/4/2025
Kevin H. VERIFIED CUSTOMER
Jeff did a great job of keeping me informed throughout the repair. Underpromised, overdelivered.
7/4/2025
Brenda R. VERIFIED CUSTOMER
Excellent! Thorough and very courteous!
7/4/2025
Michael M. VERIFIED CUSTOMER
Best service department in Omaha, Cory represents Lexus very well.
7/4/2025
Juan A. VERIFIED CUSTOMER
Joe is amazing. He takes care of everything very quickly and makes sure I understand what was done and what will be expected in my next visit. I feel he has become a great friend and always look forward to seeing him again. Thanks Joe!!!
7/4/2025
Cathleen B. VERIFIED CUSTOMER
Nick was so helpful!
7/4/2025
Lakiesha L. VERIFIED CUSTOMER
Excellent customer service and very detailed with what issues with the vehicle. Thank you
7/4/2025
Yvonne B. VERIFIED CUSTOMER
I just love the fact that you treat everybody as family. Thank you so much for being who you are and please don’t change.
7/4/2025
Gary G. VERIFIED CUSTOMER
Sam is amazing eager to please
7/4/2025
Michele B. VERIFIED CUSTOMER
Thank you to the team for the excellent service.
7/4/2025
Natalie B. VERIFIED CUSTOMER
very pleasant. took care of me no problem
7/4/2025
Howard S. VERIFIED CUSTOMER
Exceptional service. Items addressed that I mentioned with Chauncey. He ballparked the exact amount of time until my car would be ready. This was important because my iPhone was not working. An enjoyable service experience.
7/4/2025
Mark B. VERIFIED CUSTOMER
The GOAT
7/4/2025
Henry D. VERIFIED CUSTOMER
Great service by Carlos ???????? as always
7/4/2025
Linda S. VERIFIED CUSTOMER
Everyone very polite and accommodating. Travis and Autumn were great .. kind and explained things very well .
7/4/2025
Carenthia W. VERIFIED CUSTOMER
I think I have been to JM Lexus more times than I normally go within a year.
I appreciate the professionalism of Xavier, and the whole service team.
Johnathan who fixed my DCM handshake to get my app to work with the remote settings.
Dan Phillips who sold me my car, having the patience to walk me through the process of getting the app to work.
And a gentleman name Chico who had Lexus to help with a component that went bad on the car.
When it’s time fort next Lexus, I will be returning to JM Lexus.
7/4/2025
Fernando J. VERIFIED CUSTOMER
Carlos is the absolute best. He is always patient and responsive. I base my appointments on his availability.