Fully satisfied with the corteous & prompt attention of Christian ... great customer service in all aspects by Crown Lexus as well.
7/4/2025
Preethi W. VERIFIED CUSTOMER
Best service ever Mark. Thank you.
7/4/2025
Alexandra W. VERIFIED CUSTOMER
Feel valued and appreciated by entire staff at Lexus. Service writer Vince is the best!
7/4/2025
Jack C. VERIFIED CUSTOMER
Greatful for Ernesto’s help dealing with a breakdown while traveling in area. Thank you!
7/4/2025
Mary P. VERIFIED CUSTOMER
Friendly
7/4/2025
Yahaira T. VERIFIED CUSTOMER
Christian Santos always goes beyond his customer service skills. Appreciate his time.
7/4/2025
Basil G. VERIFIED CUSTOMER
Never been in a smoother process, thank you Lexus of El Cajon Service Department and Job Well done Jennifer.
7/4/2025
Charles G. VERIFIED CUSTOMER
Arturo was very busy with other clients but was able to get me a loner, as promised, quickly in order to not have to wait. He messaged me via text with any recommendations. Returned the loaner and was back out on the road.
7/4/2025
Jose G. VERIFIED CUSTOMER
Everything was great thanks
7/4/2025
Kelly D. VERIFIED CUSTOMER
Helen Kassel and team took very good care of me. I had not an
insecure moment at all. They were very kind and of course knowledgable. I love my little Lexus RX 33. It’s a 2005.
I try my best on maintenance. It’s good you checked the overall health of the vehicle and I know I need to obtain more services in the future.
Thank you for being there for me.
I ❤️Crown Lexus.
Sincerely,
Kelly D
7/4/2025
Robert A. VERIFIED CUSTOMER
Great service as always. Thank you Gerardo
Courteous and quick
7/4/2025
Jacqueline C. VERIFIED CUSTOMER
Alfred is always my go to when I have services done he is just the best and does everything for me without me even asking him. The best service guy in Crown Lexus!
7/4/2025
Timothy H. VERIFIED CUSTOMER
Faustino, always provides the best customer service experience possible.
He is attentive and delivers exactly what he promises.
7/4/2025
Lila M. VERIFIED CUSTOMER
Robert and Ernest politely, professionally, and quickly took care of problems with my car and problems with my ability to pay the extravagant amount of money it took to partially fix my car. I also got a beautiful car to drive as mine was worked on.
Thank you !!!
7/4/2025
Angel M. VERIFIED CUSTOMER
Thank you Lexus team for a solid/excellent customer service. I’m giving 100% salute to Javier Vargas!
7/4/2025
Rona J. VERIFIED CUSTOMER
Robert was great.
7/4/2025
Cara C. VERIFIED CUSTOMER
Daniel is awesome. And really did provide “Omotenashi” hospitality and treating each person as you would guess in your own home. I wanted to go to the casino while my vehicle was being serviced and Daniel noticed it might rain and so he provided a courtesy shuttle and had Brenda drive me over who is also fantastic so thank you Lexus for always providing great experiences.
sincerely, Cara
7/4/2025
Heejin H. VERIFIED CUSTOMER
Thank you
7/4/2025
Kim W. VERIFIED CUSTOMER
Faustino is AWESOME!! His customer service skills are unmatched.