Mr. Mata has always treated me with professionalism, respect, and patience when listening to and addressing my concerns.
7/10/2025
Vage G. VERIFIED CUSTOMER
????????
7/10/2025
Paula C. VERIFIED CUSTOMER
Please do not send me surveys again.
7/10/2025
Marianne T. VERIFIED CUSTOMER
Adrian was great! But Lexus, when did you charge me over $600 to change a frontier? Because there was a screw in the tire... In the past, I had a screw in the tire and my son fixed it and never had a problem.So he's going to take care of this.. That's a ridiculous amount of money...
7/10/2025
Pamela H. VERIFIED CUSTOMER
Everyone was fantastic, as always! Thank you!
7/10/2025
Jeffrey S. VERIFIED CUSTOMER
Joel and the service are top notch
7/10/2025
Rafael C. VERIFIED CUSTOMER
Jhordanth was amazing he was very helpful. He had told me at first there was going to be a long wait. I was hesitant at first because I had my kids with me and wasn't anticipating such a long wait time but I did go through the oil change. He tell me he would try and see what he can do to expedite the oil change. He follow up with his word. It was about twelve minutes when he called me and told me the car was done. I was not expecting that kind of turn around. If you need service go to Jhordant. 100 out of 100
7/10/2025
Vincenzo V. VERIFIED CUSTOMER
Very professional
7/10/2025
Gladys J. VERIFIED CUSTOMER
Ms. Wendy always courteous and professional.
7/10/2025
Jamie G. VERIFIED CUSTOMER
Louis and the special team at JM Lexus were more than helpful with getting my issues on my vehicle fixed.
I will always bring my car back to JM Lexus.
Thanks so much!!
7/10/2025
Tim S. VERIFIED CUSTOMER
Jennifer was kind, helpful, and professional. She sorted the issues with my vehicle and kept me informed every step of the way. You have a star on your Service team
7/10/2025
Mark L. VERIFIED CUSTOMER
They performed the maintenance as requested.
7/10/2025
Benjamin S. VERIFIED CUSTOMER
Joel Gooding is always great,he takes care of our cars and has a positive attitude.
7/10/2025
Gloria R. VERIFIED CUSTOMER
Lexus is always great to deal with. That is why I have three of your cars. Service rep was nice
7/10/2025
Sandra N. VERIFIED CUSTOMER
Robert Melendez was very professional and greeted me with respect. Appreciated his time going over with me my vehicle recommendations. Great customer service on behalf of Robert
7/10/2025
Luis M. VERIFIED CUSTOMER
The best ! Thank you for so much always making sure my car is on point , and check everything . The best! #1 Ivan Duran . And the new set up info for our vehicle , you guys send by text to check out results after an oil change thats great .
7/10/2025
Debrah T. VERIFIED CUSTOMER
always satisfy the service I received from Lexus on Sahara dealership.
7/10/2025
Buenaventura M. VERIFIED CUSTOMER
Excellent service provided by Jennifer. Thank you!
7/10/2025
Lisa G. VERIFIED CUSTOMER
Thk you for servicing my car!
7/10/2025
Tanya T. VERIFIED CUSTOMER
Glenn is Awesome in all areas of customer service! 10 plus on a 5 scale! Thank you again!