I really liked the mobile service. It was convenient and fast. Probably need to update your notification system with better verbiage. Those “canned” messages made it sound like my vehicle was at the dealership. I would expect Land Rover to provide a better user experience through their communication system. I mean, this isn’t a Hyundai dealership. I would expect something more in line with excellence.
6/15/2024
Theresa F. VERIFIED CUSTOMER
Excellent customer service
6/14/2024
Darren D. VERIFIED CUSTOMER
Great service
6/14/2024
Alfred M. VERIFIED CUSTOMER
Well informed as the work progressed.
Thanks
6/14/2024
Felicia O. VERIFIED CUSTOMER
I just recently switched from an Infiniti car to a jaguar an expected a higher level of service then I received from Infiniti,unfortunately I was treated poorly a paid more for the same type of service I have done on my previous car. I had an appointment an expect to get my car back within the same day. Waited over 2days for a hour long test. Had to call in myself to see if the car was ready to be picked up an was then told if I didn’t make a payment within 30 mins over text I would have to wait an additional day to pick up my car. Drawing mark on my car and didn’t have time to wash it. Will be going to a different jaguar location next time.
6/14/2024
Dennis H. VERIFIED CUSTOMER
Cody does a great job
6/13/2024
Anthony S. VERIFIED CUSTOMER
Communication was not very good. Timely of getting the situation done was not good. Due to I had to call to get information about my vehicle was not satisfied.
6/13/2024
Martyn B. VERIFIED CUSTOMER
I love the service department
6/13/2024
Steve B. VERIFIED CUSTOMER
The staff was quick and had integrity and did exactly what they say they were gonna do
6/13/2024
Capitol C. VERIFIED CUSTOMER
We had a fast response and experience.
6/12/2024
Ross M. VERIFIED CUSTOMER
Very helpfull and courteous. Was treated like family. Very much appreciated.
6/12/2024
Steve C. VERIFIED CUSTOMER
Very professional
6/12/2024
Debra E. VERIFIED CUSTOMER
You all kicked **** as usual! Love this dealership! Everyone here goes up and beyond ????
6/12/2024
Edsel W. VERIFIED CUSTOMER
Was no help to me just took my money
6/11/2024
Nyangenya M. VERIFIED CUSTOMER
You a caring and friendly staff.
I recommend Mr. Josh Morton for excellent service to me and I think he is an exceptional manager.
6/10/2024
Marissa C. VERIFIED CUSTOMER
Thank you for making the process so easy today!
6/9/2024
Laurie S. VERIFIED CUSTOMER
Made the horrible investment buying a Range Rover to begin with, after 2 weeks I had to bring it back because they couldnt clear the title to the first one, the second one came worse then the first one, a taped up key to keep it together, chipping paint, and stalls at every red light. And after purchasing warranty, they still make you pay a diagnosis fee of over 200$ and told me the problem could be the battery, which is also 900$ to replace, never heard of a car stalling and getting stuck in neutral because of a battery.
6/9/2024
Brandon M. VERIFIED CUSTOMER
Love the follow up video. Nice touch.
6/8/2024
Sheila M. VERIFIED CUSTOMER
This was an unexpected visit, Allen was fabulous and super helpful. Thank you for being so graciously accommodating.