The agent was no polite or friendly at all
I came to your facility no hands shake and left me standing there Al the 25 minutes that he was doing the inspection and paper work, no explanation of work in any way
Bad experience and I notice that nobody ask me that they if I was been helped
I hope that can be change , because if i have to go back to the dealer I would choose another location .????
6/1/2024
Pam B. VERIFIED CUSTOMER
Josh was very helpful.
5/31/2024
Noah W. VERIFIED CUSTOMER
…
5/31/2024
Linda J. VERIFIED CUSTOMER
Alan was great and very personable. Just teach your wash vendors the basics of soon classic vehicles so as not to bend antennas. All great otherwise. Will recommend!!!
5/30/2024
Brian M. VERIFIED CUSTOMER
For the representative:
Poor communication.
Did not properly set expectations.
For the service department:
Improper management (perhaps training) of your service personnel.
Egregious over pricing, creating a lack of trust.
I have two Jaguars. I will not return to Arrowhead Jaguar for service with either of them. Except to have the “Service Required” warning reset, which apparently was not reset with the service!! Another misstep and time expense to us.
Sorry, not a good experience with Arrowhead Jaguar.
5/30/2024
Robin G. VERIFIED CUSTOMER
I purchased my car from your dealership. When bringing in my car for service I was not offered a loaner car. Joshes failed to call me back on 2 occasions. I had to initiate all correspondence. The part was order wrong and had to come and pick up my car not fixed I am now waiting for a call to bring my car back in to get fixed.
5/26/2024
Roland T. VERIFIED CUSTOMER
Best service & care !!!
5/26/2024
Mai B. VERIFIED CUSTOMER
Brought in my LR4 for repair and they arranged for my insurance to cover the costs that I wasn't aware would be covered. They saved me a lot of money.
5/25/2024
Maamoun E. VERIFIED CUSTOMER
Pleasant experience, thank you!
5/25/2024
Edgar M. VERIFIED CUSTOMER
Noah provided a great customer experience! Thank you Noah for taking care of me today.
5/24/2024
Rechell M. VERIFIED CUSTOMER
Noah was very professional and helpful. I felt comfortable and confident with my precious Land Rover in his and the establishment’s care.
Thank you
5/24/2024
Mario V. VERIFIED CUSTOMER
Great service!
5/24/2024
Deborah K. VERIFIED CUSTOMER
Yes. Cody was very knowledgable and kind
5/23/2024
Riteofaway L. VERIFIED CUSTOMER
Great service
5/23/2024
Richard S. VERIFIED CUSTOMER
Alan was great!
5/23/2024
Sherry T. VERIFIED CUSTOMER
Noah is amazing and always takes care of everything so I don’t have to worry about anything! Thank you so much.
5/22/2024
Richard P. VERIFIED CUSTOMER
Great follow through from Josh
5/22/2024
Wesley W. VERIFIED CUSTOMER
I would recommend if they had the type of car we have
5/22/2024
Alise A. VERIFIED CUSTOMER
Josh Morton is the best. He helped me with my tire claims and is always so friendly and professional.