I just recently switched from an Infiniti car to a jaguar an expected a higher level of service then I received from Infiniti,unfortunately I was treated poorly a paid more for the same type of service I have done on my previous car. I had an appointment an expect to get my car back within the same day. Waited over 2days for a hour long test. Had to call in myself to see if the car was ready to be picked up an was then told if I didn’t make a payment within 30 mins over text I would have to wait an additional day to pick up my car. Drawing mark on my car and didn’t have time to wash it. Will be going to a different jaguar location next time.
6/14/2024
Dennis H. VERIFIED CUSTOMER
Cody does a great job
6/13/2024
Anthony S. VERIFIED CUSTOMER
Communication was not very good. Timely of getting the situation done was not good. Due to I had to call to get information about my vehicle was not satisfied.
6/13/2024
Martyn B. VERIFIED CUSTOMER
I love the service department
6/13/2024
Steve B. VERIFIED CUSTOMER
The staff was quick and had integrity and did exactly what they say they were gonna do
6/13/2024
Capitol C. VERIFIED CUSTOMER
We had a fast response and experience.
6/12/2024
Ross M. VERIFIED CUSTOMER
Very helpfull and courteous. Was treated like family. Very much appreciated.
6/12/2024
Steve C. VERIFIED CUSTOMER
Very professional
6/12/2024
Debra E. VERIFIED CUSTOMER
You all kicked **** as usual! Love this dealership! Everyone here goes up and beyond ????
6/12/2024
Edsel W. VERIFIED CUSTOMER
Was no help to me just took my money
6/11/2024
Nyangenya M. VERIFIED CUSTOMER
You a caring and friendly staff.
I recommend Mr. Josh Morton for excellent service to me and I think he is an exceptional manager.
6/10/2024
Marissa C. VERIFIED CUSTOMER
Thank you for making the process so easy today!
6/9/2024
Laurie S. VERIFIED CUSTOMER
Made the horrible investment buying a Range Rover to begin with, after 2 weeks I had to bring it back because they couldnt clear the title to the first one, the second one came worse then the first one, a taped up key to keep it together, chipping paint, and stalls at every red light. And after purchasing warranty, they still make you pay a diagnosis fee of over 200$ and told me the problem could be the battery, which is also 900$ to replace, never heard of a car stalling and getting stuck in neutral because of a battery.
6/9/2024
Brandon M. VERIFIED CUSTOMER
Love the follow up video. Nice touch.
6/8/2024
Sheila M. VERIFIED CUSTOMER
This was an unexpected visit, Allen was fabulous and super helpful. Thank you for being so graciously accommodating.
6/7/2024
Larry D. VERIFIED CUSTOMER
Great service
6/7/2024
Thomas M. VERIFIED CUSTOMER
Allen was excellent and answered all our questions.
6/6/2024
Daryl S. VERIFIED CUSTOMER
Josh was great in with assisting me and I appreciate the advise. True professional.
6/4/2024
Adams M. VERIFIED CUSTOMER
I had my vehicle checked by Breaks Plus as well as Firestone , and was told that my emergency brake system sensor was causing the alarm to go off nonstop. I chose to have it fixed at the dealership figuring that the experience with working on Range Rovers doesn’t compare to others.
I drop my vehicle off for a diagnostic that took the entire weekend, just for them to finally check it on Monday and was told it would be $3800 to fix and that’s not including everything else they recommend to add to the service.
My years of experience being a car salesman helped, my decision to get my vehicle fixed elsewhere! Especially when I know for a fact it doesn’t cost $3800. Not the Mention the $309 diagnostic charge for some BS!!!
I can’t wait to leave my Google review!!!
6/4/2024
Martyn B. VERIFIED CUSTOMER
Could not ask for a better service team than Derrick, Darcy, Noah, Allan and Cody