Thank you David for assisting with the rewards program! It means a lot reducing frustration experienced from the prior two service visits.
6/13/2026
Walker K. VERIFIED CUSTOMER
Thank you
6/13/2026
****H. VERIFIED CUSTOMER
Tim was great, did a solid job. The whole “service advisor” system is terrible though. Every time I’ve been in for service at Right, I end up sitting and waiting in line for a junior employee to come greet me, then wait again for the service advisor, who then asks me what services I need. I filled out the form when I scheduled the appointment with the exact details of what I need. It seems like I should be able to walk in and drop my keys and not have to wait for anything. It’s usually not a big deal but today I had somewhere to be and I was made late waiting for the various people to go through the rigamarole. Painful service experience waiting every time.
6/13/2026
Cydnee O. VERIFIED CUSTOMER
I like Erik, he's helped me the last few times Ive gone in and hes super nice. Im going to start requesting him when I come in.
6/13/2026
Charlann S. VERIFIED CUSTOMER
Your comment section not letting me explain
6/13/2026
Ken M. VERIFIED CUSTOMER
Jorge Noble thanks for taking care my vehicles
6/13/2026
Londa G. VERIFIED CUSTOMER
They were very efficient.. thank you
6/13/2026
Michele G. VERIFIED CUSTOMER
I brought my Toyota Avalon in at 8 am for 70,000 mile checkup. 6 hours later at 2 pm my car was done. This is unacceptable. I did not want courtesy shuttle ad I never expected to be sitting there for 6 hours. We have always bought our Toyotas at Right Toyota and brought them there for service for service. Today’s experience was not acceptable. The car had 2 new tires and an alignment as well as the 70, 000 Mike checkup. When an appointment is made for 8 am. I assumed that my car would have been finished in a more timely fashion.
6/13/2026
Gerri W. VERIFIED CUSTOMER
I couldn’t be more pleased with anyone. Joe is kind and caring. From the very first time I came to Oaklawn Toyota the service has been Excellent. From my observation all of the guys make absolutely certain everything is as it should be. You leave knowing your vehicle has been given the absolute best care. Thank You.
6/13/2026
John R. VERIFIED CUSTOMER
Your service department is amazing. My wife and I appreciate everything you guys do for us always. It’s so nice to have you ride around the corner from our home. My wife loves the caffeine on tap ????. My wife was in the service industry for Mercedes and she’ll never go anywhere else after this.
6/13/2026
Michael H. VERIFIED CUSTOMER
As always friendly and trustworthy service. Jose and the service team exceeded my expectations. A simple alignment check during and oil service, who does that.My vehicle handles like a brand new one! I never realized it was out of alignment. The wash jobs are top notch! Jose kept me updated on everything. Great job!! Thank you!!
6/13/2026
Tom F. VERIFIED CUSTOMER
Ana was great as usual!
6/13/2026
Danny N. VERIFIED CUSTOMER
Greg was very helpful with my two cars that came in for service. Greg applied applicable discounts and answered questions about repairs. He researched past orders when questions were asked about previous repairs. Gregg always greets you with a smile.
6/13/2026
Anabel F. VERIFIED CUSTOMER
Rick is professional and knowledgeable.
6/13/2026
Diana S. VERIFIED CUSTOMER
It took two hours to get my car which was in for a simple oil change and cabin air filter replacement. How I was told to eye was an error related to the oil replacement which resulted in an oil spill under the hood, the car was then returned to clean up and hopefully the oil was replaced. The solution used yo clean up the oil spill gave me a bad headache. I am very dissapointed in the quality of your service.
6/13/2026
Arthur M. VERIFIED CUSTOMER
I'll look for it.
6/13/2026
Anel A. VERIFIED CUSTOMER
I hope you’re well. I leased a 2021 Toyota Tundra and purchased the Car Doc package along with it. While my lease contract ended after five years, the Car Doc coverage began only after the third year. As a result, I still have seven remaining services that I haven’t used. I’d appreciate your help in clarifying how I can still utilize those services, even though the lease term has ended.
6/13/2026
Stephen S. VERIFIED CUSTOMER
As always , excellent service
6/13/2026
Hector L. VERIFIED CUSTOMER
Soy muy cuidadoso con los mantenimientos de mis vehículos. La RAV4 tenía un sticker donde indicaba que le tocaba su mantenimiento. Lleve la guagua y no le cambiaron el aceite y filtro pq según ellos es a las 12000 millas y la guagua tiene 10k esto me complica pq
tengo q sacar más tiempo de mi trabajo para llevarla. Siempre he entendido que en el sticker aparece una fecha y un millaje y q siempre se atiende lo primero q llegue es uno o el otro. Me fui desilusionado totalmente.