Kia My Service

Always happy ????

Very happy with the service and Andy was very professional and friendly!

I am pleased with all aspects of your service.

We trust you with our lives, trusting you with our car. Thank you for your wonderful service department.

Service was well provided. Ready to be on our way with vehicle's assurance of maintenance that our family's trip will be safe and secure. Thank you!! AJC

Andy Patterson was very polite and very helpful!! Would definitely recommend to a friend that may need service or a repair. Very helpful and well mannered.

I was given an estimated time of when my Sorento would be done and it was right on! My Sorento runs GREAT! James Ozello was a great representative, explaining everything that would be done to my vehicle and giving me an estimated cost! JOB WELL DONE!!

Richard Palmer is always very corteous, attends to our questions, answers are provided. He checks with us once in a while and gives us update when service is in progress, almost done, or when it is finished. I highly recommend Richard Palmer in providing an excellent customer service.

Andy was very professional and helpful. Wait wasn't long which I appreciated

Nice guy

Eric is always pleasant and professional.

absolutely awful.

Representative was combative about the issues that I was telling him was wrong with my vehicle. Should be more patient and just listen to the customer and have the techs look at the car instead of telling you that it's not an issue they can fix or even look at.

He was very knowledgeable and extremely helpful every step of the way! Ever time I have gone to receive service, I have mostly had my issues handled by William and it’s always been pleasant! He was very good at communicating with me every step of the way

Love my Soul. Thank you.

Brenda was very welcoming, efficient, excellent communication skills and very thorough! Kudos to a job well done!

Always accommodating and Kind

Upon arrival, I told Chris in addition to having the oil changed n my 2010 Soul, the windshield washers front an rear were not working and to see what the problem was. Latrt, I was told the car was ready. Chris gave me tje total cost which wss for yhe oil change, no other charges or estimate pother than for tites. I asked about the washer issue and was told yhe technician said all was ok, but he, Chris, would check to make sure. He immediately went out to the car and drove around back, I assume back to the service bay. 15 minutes or so later, he returned. I was told all fuses were OK and the washer pump motor was ok. Further diagnosis would be necessary, more time and money. I was a bit upset and do not believe the technician was originally informed of the issue. I was a bit upset and asked to talk to the service manager. He looked at the service ticket and said from what was originally written, the technician would not have been aware of the washer issue and likely would not have even looked at it. Sounds to me as if Cjris only talked to the technician AFTER i was told tje car was ready and no real diagnosis was done. Neddless to say, not really happy with the way my request was handled today and I am still without working windshield washer. As I was leaving, Chris seemed Very disinterested in the whole situation, other than charging more for what he forgot to tell the technician to check.

Chris Mossman is great at his job. I highly recommend him for any future positions within Kia dealership.

Eric was professional on time and kept me informed. Outstanding service