She was incredibly friendly and helpful. She was very clear about services, and offers. She made going through everything very easy and streamlined. Overall she was absolutely excellent and delightful.
10/16/2020
JUAN C. VERIFIED CUSTOMER
Satisfied
10/16/2020
Dixi D. VERIFIED CUSTOMER
Richard was amazing. I mean amazing. I was trying to get the parts from Kia, for trew auto body to install because they had the van from an accident. And I could not pick them up, as it would void the warranty. I got a little upset. (was dealing with a lot, and I think that is the straw that broke the camals back), and talked with Richard, and instead of telling us we are sol, he offered to go get my van, bring it back, and get the parts from there installed. And then take it back to trew.
Well once he talked to them, they had already started the repairs. So he couldn't do that. Instead of leaving it alone, he called me back. Asked me to call him when the van was done at trew. He would go pick it up, and get his parts installed.
Called him on Thursday, at about 12:30pm. Told him my van was done at trew. He (or someone else) went and picked it up. And not only got it picked up, but got the work done at the dealership.
He called me at 4:30pm and said my van was done. We came and picked it up by 5:30.
Richard was amazing, and made me feel valued. I really appreciate it. He was wonderful. Thank you for having him in that position.
10/16/2020
Grace O. VERIFIED CUSTOMER
It was great! I’ve never made an appointment for my car on my own and I was nervous but Donald was super helpful and informative! Really satisfied with the service I got.
10/16/2020
Omar D. VERIFIED CUSTOMER
Es muy amable y agradable y habla español
10/16/2020
Kari M. VERIFIED CUSTOMER
Andy was great! I was on a direct time schedule today, that is why I chose the 7am service. He got me In and out very fast! I am pleased with his service, thank you Andy!
10/16/2020
Elizabeth A. VERIFIED CUSTOMER
Thank you Richard.....your the best!
10/16/2020
Stephanie M. VERIFIED CUSTOMER
Stacey was amazing and she handled everything with professionalism!!! She provides excellent customer service while also helping out with information! Probably the best person I’ve spoken to there!
10/16/2020
Michelle W. VERIFIED CUSTOMER
every time i bring my vehicle to you the entire staff are wonderful
10/15/2020
Nikki F. VERIFIED CUSTOMER
Alan always provides exceptional customer service whenever i need service done to my Kia’s. He is kind to my children when I bring them in also!
10/15/2020
LARRY A. VERIFIED CUSTOMER
He was so helpful with me. When I go back I want him to help me all the time Andy Patterson you are great ????
10/15/2020
Libardo S. VERIFIED CUSTOMER
excellent attention they gave me .... I am grateful
10/15/2020
Kevin L. VERIFIED CUSTOMER
Stacey was amazing kept me up to date on my vehicle. She made every effort to get me back my telluride and get me my rental
10/15/2020
Wendy F. VERIFIED CUSTOMER
My service advisor was great. She took great care of me.
10/15/2020
Corinne C. VERIFIED CUSTOMER
My car is not fixed. All of my sensors came on again and I lost my power steering
I'm not sure what is going on but it is extremely dangerous. Everyone was so very helpful and kind though but my brand new 2020 car is not working already
10/15/2020
Jason S. VERIFIED CUSTOMER
Truc and Blake helped me take care of all my needs today
10/15/2020
MICHELLE Z. VERIFIED CUSTOMER
Friendly experience, and gave good insight on how to keep my car lasting.
10/15/2020
Natalie A. VERIFIED CUSTOMER
Andy is very professional, friendly and always available for any questions. Thank you Kia!