Stacey: Was very polite and
Professional i would refer her
To friends and family anyday.
6/17/2021
Diane T. VERIFIED CUSTOMER
I called and made an apt to specifically have my tire pressure sensor replaced as well as a couple of other things. When my car was "done" I was told they didnt have the sensor and had to order it, so I would have to come back.
On May 25th I had my car in for an oil change. When the car was done, they told me everything looked good. Two days later I got an email telling me the air filters needed replacing. I am Very frustrated with customer service at this point and not sure I will be bring my car back.
6/17/2021
Teresa D. VERIFIED CUSTOMER
Anthony is a great service advisor. Thanks Anthony!
6/17/2021
Janelle J. VERIFIED CUSTOMER
Dan is great and always willing to help out
6/17/2021
Kaitlyn T. VERIFIED CUSTOMER
She’s so nice and sweet every time I go there. I know I’m in good hands when I see her!
6/17/2021
Alice D. VERIFIED CUSTOMER
Eric did an awesome job. Dealt with me quickly, but thoroughly, to get me on my way. Customer service here is awesome, Thank you!!!!!
6/17/2021
ANNIE H. VERIFIED CUSTOMER
Eric always deliver exceptional service when I bring my car to you guys
6/17/2021
Fernando C. VERIFIED CUSTOMER
Brenda Serrano given me a great experience and went above and beyond in helping me.
6/17/2021
Kimberly K. VERIFIED CUSTOMER
Always receive good service. I'll was greeted with kindness
6/17/2021
Antonio J. VERIFIED CUSTOMER
Excellent service physical labor and customer service. Very thorough, asked and answered questions. Professional and good hospitality.
6/17/2021
Alexandra J. VERIFIED CUSTOMER
Great help to me while I was there. Super appreciate everyone involved with returning the vehicle in great condition!
6/17/2021
Dario C. VERIFIED CUSTOMER
I will be more than happy to fill out the survey questionnaire again Covina Valley Kia had given us very good treatment again thank you to all very satisfied and look forward for the survey when it comes Sincerely the Camacho’s
6/17/2021
Keith R. VERIFIED CUSTOMER
Got me in and out in a day and fixed the issue at no charge as it was a failed part. Very happy with Gino and the gang. Thx guys
6/17/2021
Carrie L. VERIFIED CUSTOMER
Thank you for taking good care of my vehicle!
6/17/2021
Raymond C. VERIFIED CUSTOMER
She was awesome. It’s nice talking to the people at Kia,they make you feel special.
6/17/2021
Debra C. VERIFIED CUSTOMER
Michael is a great advisor. Kept me up to date on the appointment. He’s a very nice man.
6/17/2021
CHRISTY D. VERIFIED CUSTOMER
Eric is knowledgeable in what he is offering. In today's world that is hard to come by. He is professional and clearly takes pride in his work and with KIA.
6/17/2021
Gary S. VERIFIED CUSTOMER
You’re welcome
6/17/2021
Robert A. VERIFIED CUSTOMER
First appointment was told no parter will never know cause. Three days later he probably never know2appointment was told had more than one had 4 recalls called manager and was told 7recals. Was told well cal you tie or wed when parts come from somewhere else and no call. I called and was put on hold. I finally said well take care of problem after holiday. Made appt and went and woman told me I had two recalls fixed and take to dmv and all will be well. I don’t know if 7recalls fixed or only two. Very confused about how things work at Kia. By way had to rent car three different times and cost me lots of money I guess own
6/17/2021
ERA B. VERIFIED CUSTOMER
I came with my car making noises and left with it making more noises !!!!