Daniel is very honest and upfront about everything. He keeps you updated as to where you are when your car is being serviced. He’s always very polite and genuinely seems happy to see you.
6/30/2021
David D. VERIFIED CUSTOMER
Always fast,always professional.
6/30/2021
Henry M. VERIFIED CUSTOMER
Job well done!
6/30/2021
Lourdes R. VERIFIED CUSTOMER
Thanks Paul for your great service!!
6/30/2021
DAN S. VERIFIED CUSTOMER
Professional; courteous; informative. Great service all around from Mr. Bovee.
6/30/2021
Carina A. VERIFIED CUSTOMER
I believe they did not file my car warranty correctly so now I have to prove my warranty.
6/30/2021
Vicky F. VERIFIED CUSTOMER
I always receive excellent service at Covina Valley Kia. Mr. Connelly is a very helpful, friendly service advisor.
6/30/2021
Michael R. VERIFIED CUSTOMER
Howie was professional and easy to work with.
6/30/2021
Rick Z. VERIFIED CUSTOMER
Awesome service and very nice people.
6/30/2021
JOSE B. VERIFIED CUSTOMER
My advisor,Andy was Great, knowledgeable and straight to the point.
Most trusted advisor
6/30/2021
Ronald H. VERIFIED CUSTOMER
Paul is a great service advisor.
6/30/2021
Michshell T. VERIFIED CUSTOMER
Please don’t contact me.
I received something in the mail that said no mater what it would be covered literally on the paper mailed to me.
I called Covina kia dealership to confirm with all of my vehicles info that they already had because I’ve been survived there before.
Yet they couldn’t tell me until I came in if I would be covered….
Then I’m told well your car is salvaged so you aren’t covered anyways
Then I was told it’s my fault so it won’t be covered…
A whole morning wasted much like most of my trips to the kia dealership have been
You want to charge me for a diagnostic before you can even tell me what’s wrong when I can go to my mechanic that won’t screw me over who I trust who won’t change me that.
Overall 0/10 always…I won’t be buying a kia again or referring anyone just on customer service alone.
6/30/2021
Ana A. VERIFIED CUSTOMER
We really appreciate their work, thank you????
6/30/2021
Patricia L. VERIFIED CUSTOMER
Excellent!!! ????
6/30/2021
Xenia B. VERIFIED CUSTOMER
Great Service thanks..
6/30/2021
Leslie V. VERIFIED CUSTOMER
Thank you! We really appreciate everyone at Covina Valley Kia!
6/30/2021
Erika P. VERIFIED CUSTOMER
When I received the car after the service. I was told it would get cleaned/car wash, rotate tires and fill the tires up with air. When I entered my car it was not clean at all inside or outside. One of my tires was at 19 psi. The other tires were not filled up. I can only assume they were not rotated as well. I am disappointed in the service they provided. I would appreciate some honesty on the work that was completed.
6/30/2021
Karen P. VERIFIED CUSTOMER
Howard is always very helpful and he is knowledgeable on what services need to be performed ir the cause of possible issues.
6/30/2021
Frank B. VERIFIED CUSTOMER
Paul steenman, was professional, courteous. The entire experience was seamless, polished and well executed. Ymthank you!