Ernesto was great. My only constructive feedback would be that he may want to speak a little slower because he speaks pretty fast. I was trying to hear him and keep up with what he was saying—details about my car.
5/15/2025
Debra G. VERIFIED CUSTOMER
George and Trish were wonderful. Excellent customer service. Far exceeds other KIA dealerships in the area from my experience.
5/14/2025
Anne L. VERIFIED CUSTOMER
Great service man very helpful
5/14/2025
Beatriz L. VERIFIED CUSTOMER
He’s has very good customer service & was great with the whole process. Very satisfied with his assistance. He needs a raise
5/13/2025
Leticia M. VERIFIED CUSTOMER
Excellent and accomadating!
Thank you Eric Perez
5/13/2025
Christina C. VERIFIED CUSTOMER
None
5/12/2025
Eddy N. VERIFIED CUSTOMER
Quick, efficient service, welcoming associates
5/12/2025
Rose G. VERIFIED CUSTOMER
Awesome job, as usual.
5/12/2025
Alexander S. VERIFIED CUSTOMER
George did a great job taking care of me !
5/11/2025
Nelly L. VERIFIED CUSTOMER
I was very satisfied with my service. They took good care of me. They advise me on the things that I needed on my card done very happy with George. Thank you for the good job. Customer service was excellent.
5/11/2025
Victoria R. VERIFIED CUSTOMER
Ernesto was great very nice and helpful
5/11/2025
Laura L. VERIFIED CUSTOMER
Ernesto was very informative and pleasant to deal with. He was very knowledgeable and helpful. Thank you Ernesto.
5/11/2025
Lauren V. VERIFIED CUSTOMER
More communication on what exactly what was being done and what was approved.
5/11/2025
Deborah E. VERIFIED CUSTOMER
I my appointment time was 3 pm. I arrived at 2:30 pm and at 3 was told it will be about 3-3 1/2 hrs BEFORE they will even get serviced. 6-7 cars ahead of me ? I will NOT BE RETURNING. I have bought 2 Kia’s from this Dealership and had both serviced regularly. Was told ownership changed hands a year ago …. This definitely needs NEW MANAGEMENT…such a shame
5/10/2025
Catherine K. VERIFIED CUSTOMER
KIA messed up? The dealership messed up do not know what happened bu the recall experience was in a word disappointing at best.
5/10/2025
Matt M. VERIFIED CUSTOMER
Quoted my car being ready in 3 hours but took roughly 6 and a half hours and then charged me for an air filter that wasn’t even installed and made have to come back again after having left with my car already just to have the work finally done with and the filter installed.
5/10/2025
Norma A. VERIFIED CUSTOMER
From front desk service to shuttle service, excellent.
5/10/2025
Lydia R. VERIFIED CUSTOMER
Ernesto was great. After the horrible service I received from Jennifer when I called in about my brakes, I was pleasantly surprised by the service I received from Ernesto.
5/9/2025
Maria F. VERIFIED CUSTOMER
We appreciated George Arroyo’s keeping us informed on the status of our car while being serviced. Thanks for completing the services to our car on time.