The issue was not addressed even though I explained it to the best of my knowledge and referenced the driver's manual. I do have a picture to share now.
9/10/2021
Dawson D. VERIFIED CUSTOMER
Car isn't driving the same. Feels like it lost power. And my interior looks like it's been messed up while during maintenance
9/10/2021
Martha O. VERIFIED CUSTOMER
Great jon!
9/10/2021
Katelyn B. VERIFIED CUSTOMER
Easy appointment, thanks!
9/10/2021
Ann K. VERIFIED CUSTOMER
Great service! The young woman who checked me, was friendly and personable. She even vaccumed the drivers side carpet; it was pretty messy! I didn’t expect that.
9/10/2021
Janice O. VERIFIED CUSTOMER
Very well pleased.In and out .Great staff ! Thanks for your service.
9/10/2021
Chrystal W. VERIFIED CUSTOMER
I’m extremely impressed with the Tyler location!
9/10/2021
BETTSY C. VERIFIED CUSTOMER
Nathan was very helpful and kept me updated very well!
9/10/2021
Annette D. VERIFIED CUSTOMER
Thank you
9/10/2021
Julia A. VERIFIED CUSTOMER
My complaint is very minor — I just had a hard time hearing my tech on the phone when I was receiving the information about what was wrong with my car. It sounded like she was far away from the phone or maybe on speaker phone or maybe had the receiver partly covered with her hand. We’ve gone to other dealerships that would send a report via email and then we could decide what work to get done or not get done and send the email back, which would have been very helpful for me since I wasn’t really sure what I was agreeing to. Please consider adding the email service at some point.
9/10/2021
Katherine S. VERIFIED CUSTOMER
Kendra is wonderful!!!!
9/10/2021
Lauralea R. VERIFIED CUSTOMER
Brian is wonderful to work with at Kia’s service. Always has a smile and is quick to get you checked in. I would recommend Kia
9/10/2021
Gregory C. VERIFIED CUSTOMER
Great job
9/9/2021
Danielle M. VERIFIED CUSTOMER
I appreciated the amount of time and energy paid to my situation. I came away from this experience very satisfied with attention provided to my automobile.
9/9/2021
Steven B. VERIFIED CUSTOMER
Job not done yet. Waiting on parts. Let you know when its done.
9/9/2021
Robin B. VERIFIED CUSTOMER
My Service Advisor was very helpful and the mechanics got the work done in a timely manner.
9/9/2021
Marian S. VERIFIED CUSTOMER
Absolutely satisfied. Always helpful.
9/9/2021
Scott G. VERIFIED CUSTOMER
Great person to deal with !
9/9/2021
Malana G. VERIFIED CUSTOMER
Paul is really awesome & very helpful. I appreciate his work! He really shows care.
9/9/2021
Dwain V. VERIFIED CUSTOMER
Mr.Steenman took great care of my cars needs and I would recommend him to others for his great customer service