Communication and attention to detail seems to be a real issue at this location. They do seem very understaffed so that might be part of the problem. My vehicle has been there for a week now and my warranty company has still not received a diagnostic test to approve a rental car for me while I wait for my repairs.
10/4/2021
OPHELIA G. VERIFIED CUSTOMER
Excellent service as usual.
10/4/2021
Latonia L. VERIFIED CUSTOMER
Mr. Mazzocco was very nice
10/4/2021
Jose H. VERIFIED CUSTOMER
Great service, thank you very much
10/3/2021
MICHELLE B. VERIFIED CUSTOMER
Waiting on a call back from finance. I didn't know the 2,000. Seeming extended warranty or whatever it is was an option. Rather irritated about that.
10/3/2021
Patricia W. VERIFIED CUSTOMER
No Thank you
10/3/2021
Tom M. VERIFIED CUSTOMER
I will give your service team the highest ranking I can. All aspects of my business dealings were awesome
10/3/2021
Angel R. VERIFIED CUSTOMER
I did not have any issues getting an appointment, and the service was fast and efficient as always. I can always feel confident that my vehicle will receive expert care when I bring it in for service at University Ford and Kia. Thank you for always providing an exceptional customer experience.
10/2/2021
Josephine F. VERIFIED CUSTOMER
Nice job
10/2/2021
Victoria B. VERIFIED CUSTOMER
Exceptional service at the service department! Especially from Khloey. She took care of my car needs & provided 5-star service at every step! Peltier Kia Tyler set the bar across the board for a perfect customer experience. I highly recommend this dealership.
10/2/2021
Caren R. VERIFIED CUSTOMER
Great job, as usual!
10/2/2021
Pat F. VERIFIED CUSTOMER
I was very satisfied with your service. I met some very nice people there. You guys are great and job well done. Kholey you were awesome. Way to go Kia
10/2/2021
Naomi L. VERIFIED CUSTOMER
I’ve always received great service with getting my service at Kia I’m always treated with respect the service is always Awesome and I gladly thank everyone mr Willis always does. a nice job he answers all my questions I always feel comfortable when I’m there getting any kind of service
10/2/2021
Rachel F. VERIFIED CUSTOMER
Brian was awesome, he was polite, knowledgeable, and helped me get answers for some of the questions I had. My wife and I really hope to be able to work with him every time we bring the car in.
10/2/2021
Allen C. VERIFIED CUSTOMER
Michael is always great. It’s good to see him whenever
I’m there. Everyone did a great job
10/2/2021
Patricia A. VERIFIED CUSTOMER
Thank you
10/2/2021
Rickie W. VERIFIED CUSTOMER
Service is very unsatisfactory
10/2/2021
Scott W. VERIFIED CUSTOMER
Best service experience we’ve ever had—we will be back and will tell all of our family and friends. Anthony is an asset to your dealership, professional and courteous. Great job!
10/2/2021
Charles W. VERIFIED CUSTOMER
Gene has always been very honest on what needs to be repaired. Very satisfied since I STARTED using the shop for all the maintenance on our Sportage.