Service manager was welcoming and dealership waiting area was clean….but over 2 hours for an oil change and tire rotation is unacceptable.
10/6/2021
Roni P. VERIFIED CUSTOMER
Would have liked to have waited as I had requested but was told that it could take all day. I had my husband come to pick me up and less than an hour later the car was done and had to have someone drive me back. I could have just waited as I requested.
10/6/2021
Tyler J. VERIFIED CUSTOMER
You need to stay in touch with your customers waiting for service 4 weeks its been since they ordered a part for my car now call or email to let me know the part is still not in. We call and no one ever answers we leave a voice mail and no return calls ever.
10/6/2021
John R. VERIFIED CUSTOMER
First Class
10/6/2021
Renisha R. VERIFIED CUSTOMER
Thank u Eric for your service Ms Ramsey
10/6/2021
Teresa W. VERIFIED CUSTOMER
????
10/6/2021
Georgia C. VERIFIED CUSTOMER
Friendly, prompt, reliable service. I’m very pleased.
10/6/2021
Michael C. VERIFIED CUSTOMER
James was extremely helpful.
10/6/2021
Matthew B. VERIFIED CUSTOMER
All went well! In and out in less than an hour! Can't beat great service.
10/6/2021
Janet R. VERIFIED CUSTOMER
My car receive prompt quality service in a timely manner, in addition to the exceptional customer service. I was greeted upon arrival, escorted to a Service area waiting room, then a gentleman escorted me back to my car once service was completed. I was handed a printout of work completed, thanked me for my loyalty, patronage. I will always recommend Crowley Kia for new, pre-owned sales and service. Thank you ????
10/6/2021
Bruce G. VERIFIED CUSTOMER
Great job, I'm very happy
10/6/2021
Barbara B. VERIFIED CUSTOMER
Job well done in a timely manner
10/6/2021
Jason S. VERIFIED CUSTOMER
Great service, THANKS!!
10/6/2021
Roseann S. VERIFIED CUSTOMER
Been coming to Kia of Bedford since I purchased my Kia.. james ozello has always guided me on service for vehicle.. explains all to me so I understand needs and honesty of what and why things are due.. so appreciate his honesty and good service..
10/6/2021
Michael C. VERIFIED CUSTOMER
It took over 1 hour but I was satisfied
10/6/2021
Rhonda B. VERIFIED CUSTOMER
Yes. Very happy. Great service.
10/6/2021
Gregory H. VERIFIED CUSTOMER
Brian goes above and beyond at every service. He is incredibly accommodating and understanding of my situation. I could not be happier with the service Brian provides and want to stress how much of an asset he is to the Crowley dealership.
10/6/2021
Judith G. VERIFIED CUSTOMER
My first Crowley Kia sportage maintenance multipoint service was outstanding! My concern questions about my Kia were answered and put my mind at ease. I was very happy with the service and friendliness of everyone!
10/6/2021
Kendra G. VERIFIED CUSTOMER
Friendly staff. Great service.
10/6/2021
Kari K. VERIFIED CUSTOMER
Everytime i take my car into this kia and deal with Jonathan, i always have a great experience. He is very professional. I would recommend seeing him in the service department