Best experience I’ve had at a dealership! He was so helpful!!
10/8/2021
Linda B. VERIFIED CUSTOMER
Russell is great!
10/8/2021
Susan S. VERIFIED CUSTOMER
Joshua is so nice and very helpful. Thank you
10/8/2021
Debora W. VERIFIED CUSTOMER
Thank you Josh
10/8/2021
Jennifer M. VERIFIED CUSTOMER
Eric is very responsive and professional. He made this whole ordeal bearable.
10/8/2021
Larry C. VERIFIED CUSTOMER
I thank you for your dedication to keeping your customers happy.
10/8/2021
Darcy B. VERIFIED CUSTOMER
Always have a positive experience working with Daniel when I bring my car in for service.
10/8/2021
Laverne R. VERIFIED CUSTOMER
You remember my name and was very courteous. Since bought the Kia Soul from there. I only trust you guys. Thank you for your service.
10/8/2021
David S. VERIFIED CUSTOMER
Latino was great. However, this was after I made an appointment in July/August to have the items fixed. They were looked at but not fixed. Parts were ordered. After calling several time per week for 2 months without getting a response, I made an appointment online. No returned calls during this period.
10/8/2021
John S. VERIFIED CUSTOMER
Pleased with the oil change.
10/8/2021
Pamela R. VERIFIED CUSTOMER
Brian's customer service skills are consistently top-drawer. I always feel confident that my service will be complete, correct and efficient.
He is kind of employee who helps build customer loyalty for Crowley.
10/8/2021
Christopher S. VERIFIED CUSTOMER
KIA of Abilene has always done my oil changes. With these changes my van was always vacuumed. This time around, I had 4 new tires, an alignment + an oil change done and my van wasn’t vacuumed. The orange dots on the brand new tires were still. I also felt rushed when organizing the service. Originally took it in to check my bumper, was told I needed to go to a body shop. No problem, I know someone that’s always done my body work. Since KOA has always done a great job for me in the past, l thought I’d ask. After I was told KOA could not handle I enquirer about tires, oil change and alignment. Felt rushed through the process as if it was going to be too much work. Perhaps you’re short staffed, or have new management… I don’t know. I’ll continue to take my car to KOA. I like keeping my maintenance work at one location for resale purposes.
Just sharing my honest assessment.
I’m not the kind to jump on social media and bash anyone.
See ya next time.
Maybe it will be better.
10/8/2021
Bruce B. VERIFIED CUSTOMER
Good service. Good service representative in Jacob!
10/8/2021
Albano P. VERIFIED CUSTOMER
Everything was perfect and he was very professional.
10/8/2021
Ronald M. VERIFIED CUSTOMER
Very satisfied. Great service
10/8/2021
Ruth T. VERIFIED CUSTOMER
I always receive excellent service
10/8/2021
Todd O. VERIFIED CUSTOMER
Was given another customers 360 inspection
10/8/2021
Melissa P. VERIFIED CUSTOMER
Excellent customer service. Went in for a routine maintenance, but the service department discovered an issue. Gene called and explained what was going on and was able to treat it during the same visit.
10/8/2021
Jackie C. VERIFIED CUSTOMER
Great service stall was fantastic department top notch