Ariel was a gem, not only with me, but also as I listened to her handling of a variety of customers over 3 hours. I was in customer service and I can tell when someone's good. Give Ariel a raise! Laverne C
10/13/2021
Ashley M. VERIFIED CUSTOMER
Ya’ll are always efficient and thorough. Thank you for always doing such a great job.
10/13/2021
Carol E. VERIFIED CUSTOMER
Somehow I was not on the appointment list. Mike got me in and out.
10/13/2021
DARRYL H. VERIFIED CUSTOMER
Brian is very efficient, friendly and helpful.
10/13/2021
Jacqueline D. VERIFIED CUSTOMER
The absolutely best Kia team!
10/13/2021
Lauren D. VERIFIED CUSTOMER
Adrian is the best! He has a 5 star attitude and genuinely wants to take care of the customer and make sure the job is done correctly. I have had bad luck in the past with car services, but I have no doubt that Adrian would go above and beyond to make sure the job is done and be honest about whatever the car needs. His customer service is on point and makes me feel like I have someone there who I can trust. Thank you Adrian!
10/13/2021
Gary M. VERIFIED CUSTOMER
Mike is the best. He is knowledgabl, answers all questions and explains any findings during service in a clear and consise manner.
10/13/2021
Leonard L. VERIFIED CUSTOMER
Mike is friendly & efficient. He got car serviced quickly & texted me that it was serviced(finished earlier than expected). Just waited a few minutes to finish car washing. Nice to have it clean.
Happy with both our Kias.
10/13/2021
Randall C. VERIFIED CUSTOMER
No need to contact me Just be sure not to misquote other people while using the sunlit service actually check the down payment first
10/13/2021
Juliet R. VERIFIED CUSTOMER
I drive away with 3 tires at 31 PSI and one at 40. Had to come back. Now all four are at 39. Door says 35. Higher than they should be but better than 31 and 40.
10/13/2021
Michael D. VERIFIED CUSTOMER
Have a blessed time visiting thank you
10/13/2021
Patricia C. VERIFIED CUSTOMER
A lot of new faces! Seemed EAGER to please and to make an impression on me! I’m very happy!
10/13/2021
James K. VERIFIED CUSTOMER
Have always had great experience with the Service Dept. at Jake **** Kia..
10/13/2021
Karla G. VERIFIED CUSTOMER
It has been a great experience so far with kia ****
10/13/2021
Judith R. VERIFIED CUSTOMER
Josh is always a joy to deal with! He always makes me feel very special. I cannot said enough wonderful things about him!! He is going to be missed when he changes departments!
10/13/2021
Michael N. VERIFIED CUSTOMER
Damian is #1
10/13/2021
John C. VERIFIED CUSTOMER
To whom it may concern:
I have never owned a car with power door locks that you could not lock the car with the door being opened. It seems kind of backwards to me to only be able to lock it with the door closed in which case you have to use the fob. This to me only makes the power door lock 1/2 as effective as it should be.
10/13/2021
Charles E. VERIFIED CUSTOMER
I am sorry that we couldn’t get a hitch for the car . The service manager was very polite and tried fo find the hitch . I also made some inquiries at different places bit was told they did not make one for the car .
10/13/2021
Jed H. VERIFIED CUSTOMER
Great service department, have always been well pleased with service and friendly staff