I was extremely pleased that you guys could get to my car so quickly. The service was very quick & efficient and my car is sparkling clean.
12/18/2021
Anthony H. VERIFIED CUSTOMER
Jim is the man!
12/18/2021
Ariel L. VERIFIED CUSTOMER
Always friendly and honest customer service. The wait area is clean and very comfortable! Their work is fast and thorough!
12/18/2021
Scott D. VERIFIED CUSTOMER
Thank you for scheduling me in today!
12/18/2021
David H. VERIFIED CUSTOMER
Abigail was amazing! Her customer service was above and beyond, looking forward to my next oil change
12/18/2021
Evelyn E. VERIFIED CUSTOMER
Service rep told me I needed a new motor and quoted $5000 for engine and labor. Took it for 2nd opinion and it just needed the correct oil filter put on. Other mechanic fixed the problem
12/17/2021
Patricia C. VERIFIED CUSTOMER
Franklin runs a fine shop making my experience a pleasant one. Thank You!
12/17/2021
Amber P. VERIFIED CUSTOMER
I was satisfied with the work done however was not pleased to see that money was stolen out of my car. I know there was three people that was in my car, Jonathan, the guy who gave me the sticker to give to Jonathan, and the guy that filled in when Jonathan was off.
12/17/2021
Michael L. VERIFIED CUSTOMER
Estimate was 692, bill was 796. That was unacceptable
12/17/2021
Kyley M. VERIFIED CUSTOMER
Very kind! Makes going to get maintenance done easy! Thanks so much for you and your teams above and beyond work!
12/17/2021
Stephen I. VERIFIED CUSTOMER
I enjoy working with Matthew. Very professional friendly I would recommend anyone I know to come and buy a car from Matt Blatt Kia!! If I could give Matthew 20 out of 20 I would on a heartbeat!!
12/17/2021
Manuel C. VERIFIED CUSTOMER
Michael Connelly is a very nice person. Your very lucky to have him as your employee.
12/17/2021
Elliot O. VERIFIED CUSTOMER
Karen had a bad attitude. I felt she accused me of changing my mileage because someone had written it down incorrectly as 60,000 when in reality the car only had 45,000. I felt she didn’t want to help me. In fact I was so annoyed with how condescending and unhelpful she was I decided to take my business elsewhere.
12/17/2021
Kyme A. VERIFIED CUSTOMER
Always enjoy my experience at Lifetime and my first service appointment experience was wonderful!!
12/17/2021
Karen H. VERIFIED CUSTOMER
Jacob was very good to explain what they were doing. He was courteous and even opened the door and car door for me. Love the service I get from Kia. Had to go somewhere else last time and couldn’t wait to get back for my maintenance.
12/17/2021
Jewel K. VERIFIED CUSTOMER
Professional, Informative, Helpful and great customer service
12/17/2021
Jacob A. VERIFIED CUSTOMER
Norris was great!!! He greeted me as soon as I stepped out of my truck and let me know everything that was going to happen and stayed in contact with me through the whole thing, and called me when e erythimg was done. The guy was great! Wish there was more people like him in the car business!
12/17/2021
John C. VERIFIED CUSTOMER
Ok
12/17/2021
Arnold C. VERIFIED CUSTOMER
The lack of communication was completely out of line and the way we were talked to by Jacquelyn was appalling. Megan did make things right in the end but it did not make up for the other issues.