i sent 2 text messages about the status of my van and left one phone message, and no response. My son drove to kia and found out it was ready. i requested updates as to cost and when ready.
12/24/2021
Redalpho B. VERIFIED CUSTOMER
Very well pleased
12/24/2021
Robert R. VERIFIED CUSTOMER
Thumbs up
12/24/2021
Marivel G. VERIFIED CUSTOMER
My experience was very satisfying. The young lady went through everything.
12/24/2021
ILA M. VERIFIED CUSTOMER
Jeramie was very professional and answered all my questions.
12/24/2021
LISA S. VERIFIED CUSTOMER
Amazing service
12/24/2021
Ruth T. VERIFIED CUSTOMER
Will same the same on survey
You did a good job today. I am happy customer. Happy Holiday to all.
12/24/2021
Irma G. VERIFIED CUSTOMER
Keep the good job
12/23/2021
Vijai M. VERIFIED CUSTOMER
Great service
12/23/2021
HOWARD T. VERIFIED CUSTOMER
No tax break and no military discount as promised during negotiations.
12/23/2021
Marisela S. VERIFIED CUSTOMER
Once again, no communication. Dropped off car Monday at 7:00, I had to call on Tuesday around 1:15 for an update. Was on hold for over 20 minutes then I hung up. Finally they called to let me know the car was ready.
12/23/2021
Arlene S. VERIFIED CUSTOMER
Quick work. Deffinately great price on oil changes.
12/23/2021
Virginia R. VERIFIED CUSTOMER
Thank you for squeezing me in for service today.
12/23/2021
Ann E. VERIFIED CUSTOMER
I was told that there was a leak in my tire and that I need to replace all 4 of my tires. I picked up my car and THERE WAS NO LEAK. My car probably had something wrong with the tire sensor. I am dissatisfied of Kia’s dishonesty.
12/23/2021
Alejandra U. VERIFIED CUSTOMER
Jonathan was very friendly and attentive. This was the first time that anyone at Covina Kia ha bien very nice and with great service
12/23/2021
Chelsea P. VERIFIED CUSTOMER
I have not been impressed by this service center in the past. Today was much better and I felt that I was in good hands with Jonathan. Thank you!
12/23/2021
Connie T. VERIFIED CUSTOMER
Great service manager had Promised myself never to go back to the Tyler location but he changed my mind I had been going to Dallas to get my car service