Made appt and they took other vehicles back before mine. It was a recall appt appt at 9am dropped off at 8 am vehicle not ready til after 2pm too long
12/25/2021
Audrey W. VERIFIED CUSTOMER
The whole customer service is terrible they lie about things in this company as well as the owner of this franchise ???? needs a whole new team and owner
12/25/2021
Phillip B. VERIFIED CUSTOMER
Always awesome to come in and deal with Michael. He is a class act!
12/25/2021
Isidro H. VERIFIED CUSTOMER
The service is very good thank you Jonatan for your help you are very professional God bless you also thank you kia dealer I love my car thank you Cristian and thank you for the owner kia to give the opportunity to buy my dream car I love my kia dealer
12/25/2021
Travis H. VERIFIED CUSTOMER
Thanks Paso Kia for always taking great care of me and my family. Happy Holidays!
12/25/2021
Rhonda G. VERIFIED CUSTOMER
I was well pleased and so friendly got waited on right away and the waiting time was awesome did not wait long
12/25/2021
Carlos E. VERIFIED CUSTOMER
Michael is the standard of how an advisor should conduct business. He is Honest-Trustworthy-and has integrity. He takes the time to explain why the something needs to be done. As a business owner myself his customer service is exceptional. When your customer service is on point you generate relationships. The goal is to turn a customer in to a client. Now I’m giving you a free consultation lol. You welcome.
12/24/2021
Kerstin R. VERIFIED CUSTOMER
Gino was wonderful to work with. He made the experience of not knowing what was wrong with my Kia insightful and actually pleasant. He is a true gentlemen and service advisor. A true keeper for the company! If I could double his pay I would!
12/24/2021
Rebecca T. VERIFIED CUSTOMER
Excellent service and very quick!
12/24/2021
Scott R. VERIFIED CUSTOMER
Franklin was extremely helpful and friendly. His customer service is top notch. It is always a pleasure to have our cars serviced at Kia.
12/24/2021
Kricket F. VERIFIED CUSTOMER
It was very quick in doing the oil change n the car wash too
12/24/2021
Yvette P. VERIFIED CUSTOMER
Thank you for the car wash, even though it now raining
12/24/2021
Thom C. VERIFIED CUSTOMER
Awesome job great customer service
12/24/2021
Cynthia C. VERIFIED CUSTOMER
Johnathan was always available to speak to, answered all my questions and explained what was going on with my car.
12/24/2021
Debbie D. VERIFIED CUSTOMER
You charged me 155.00 and was to tell me everything wrong with my car
You guys didn’t even know that what was making all the noise was a hose you guys wanted to charge me 3300.00 to fix it but I took it to a muffler shop and paid 265.00 for same thing you was gonna fix He is the one who found hose that was busted Last time I was in there 2 weeks ago you guys told me I had a leak in my oil pan This time you never even said a thing about it. I took it 3 places all said no leak I even
Had to ask for a car wash that they put on my paper that they done
12/24/2021
Ivonne M. VERIFIED CUSTOMER
I had an appointment .. I drop off my car at 11am and pick it up around 4:30pm . Just so she can tell me they didn’t have time to check my vehicle.. My Jeep been leaking oil and it’s smells like burn. I have 2 small children so I need it that to get fix …I just waste my time for nothing dropping my car. I’m so disappointed .why make an appointment? If they know going to help me out by checking my vehicle.
12/24/2021
Lian R. VERIFIED CUSTOMER
Perfect
12/24/2021
Gail M. VERIFIED CUSTOMER
Your entire service staff has been kind and helpful.
12/24/2021
Rhonda B. VERIFIED CUSTOMER
Big Tex (Jarvis) was friendly and knowledgeable on everything. I told him what I wanted, he walked me to that car, I test drove it. 3 hrs I was driving off in the car. Thank you so much!! Everyone is very friendly. ????
12/24/2021
Estella G. VERIFIED CUSTOMER
He was awesome and explained everything done to my vehicle, nice gentlmen