The new front desk person, Anna, isn’t helpful. She’s unable to answer questions about services or provide accurate estimate. The mechanics are great. I ended up bringing my car in twice for services I could have gotten done at the same time because Anna’s estimate was off by over $500 which was then past my budget. I think she still needs some training on how to provide estimates and being able to explain services that Kia offers so things are more efficient.
1/6/2022
Larry M. VERIFIED CUSTOMER
Prompt attention and fast service this morning.
1/6/2022
Pat S. VERIFIED CUSTOMER
I’m thankful there is a reputable dealer in Murphy who will service my Toyota. Thank you Jeff and the service department.
Pat
1/6/2022
Tinnie R. VERIFIED CUSTOMER
Thank yall
1/6/2022
Robert K. VERIFIED CUSTOMER
I was completely satisfied by the excellent customer service also Matt Black and especially Katti you Rock..
1/6/2022
Claudie G. VERIFIED CUSTOMER
Ashley was very courteous, friendly and professional. I had made an appointment for my maintenance and was met as soon as I drove in. Ashley explained everything to me and then directed me to the waiting area. She also explained the offer of a shuttle to my home if I did not want to wait.
1/6/2022
Glenn T. VERIFIED CUSTOMER
Efficient. Friendly
1/6/2022
Shakeela W. VERIFIED CUSTOMER
Adrain has great customer service and very friendly
1/6/2022
Molliann H. VERIFIED CUSTOMER
I always enjoy the KIA service department! Everyone is friendly, helpful, and always smiling. It makes bringing my KIA in for service a joy, instead of a hassle.
1/6/2022
Kelly T. VERIFIED CUSTOMER
Very good service. Enjoyed the wifi well doing research for my upcoming debate tournament.
1/6/2022
Maryann O. VERIFIED CUSTOMER
Super employee as usual Service is outstanding It's why I come back
1/6/2022
Rochelle N. VERIFIED CUSTOMER
Friendly excellent service
1/6/2022
Sullivan J. VERIFIED CUSTOMER
excellent customer service, keep up the outstanding work!
1/6/2022
Kimberly S. VERIFIED CUSTOMER
I was pleasantly surprised at the timeliness of the service & the comfortable feeling leaving my car and setting up in the clean & spacious waiting area!
1/6/2022
Mirya C. VERIFIED CUSTOMER
Scott was very busy as he was the only person in the department today but he was very polite, respectful and kindly answered all my questions. Very professional. Very pleased with his service.
1/6/2022
Karen K. VERIFIED CUSTOMER
Always great service when I come in.
1/6/2022
Darell C. VERIFIED CUSTOMER
As usual the staff at KIA are always pleasant and do their best to quickly and efficiently do their jobs. I've had my Optima for six years and over that time I've gotten nothing but honest and upfront service. Thank you to all the staff at KIA of Bedford.
1/6/2022
Kim C. VERIFIED CUSTOMER
I would like to thank all the people who helped me and serviced my vehicle. They were all great. Thank you so much