Great service over my 8 years and 191k miles of ownership, thanks!!
1/7/2022
Brian K. VERIFIED CUSTOMER
wrong sticker and mileage listed on my car and paperwork. my car has 79,000 +\- on it and the paperwork and "next service" sticker indicate (incorrectly) over 110,000 miles.
the service advisor was great. no complaints. however the mix up makes me wonder if they were working on the correct vehicles?
given the track record of kia brand thus far, all of this makes sense to me though
nothing against the dealership but mix ups like this shouldnt happen when there were literally 4 techs sitting in the bay when i pulled in.
"too many cooks spoil the soup"
1/7/2022
Medhanit W. VERIFIED CUSTOMER
Easy, affordable and good customer service.
1/7/2022
Raymond H. VERIFIED CUSTOMER
Excellent service from Matt, who explained all options coming up in 2022.
1/7/2022
Allison W. VERIFIED CUSTOMER
All was great!
1/7/2022
Melissa R. VERIFIED CUSTOMER
My fuel pump was replaced and my car is running great again. However my car now reeks of oil and gasoline and stinks so bad I want to puke. I have tried febreeze and air fresheners so far with no luck and now have to spend money I shouldn’t have to on ways to try and make my car not stink.
1/7/2022
Emily M. VERIFIED CUSTOMER
Damian is the BEST!
1/7/2022
JAMES W. VERIFIED CUSTOMER
Great so for.
1/7/2022
Donald F. VERIFIED CUSTOMER
Our car was finished . First in line of 5 cars no came in to get us, the car was done awhile ago. The employee who took care of us was so nice, as she got back from her break she noticed we were still there and replied no one took care of you , she was so shocked we were still there and apologize up and down .it wasn't her fault she was on break. That day they were very busy and short handed,I get that as I work in the casinos and we are always like that nowadays. I don't get mad as I know alot of people do in this situation. We were there almost 3 hours as we had a oil change and alignment. We thank her got into our clean car and left . She was so nice and said when I schedule the next appointment for a radiator flush I would get 15 dollars off the bill cause of that unnecessary wait that occurred. Thank you.
1/7/2022
Jessica V. VERIFIED CUSTOMER
Thank you thank you Jonathan for turning around my experience in the service department. In each of my dealings with him, he has turned what started off a bad experience with Mike, into a great experience. His interactions with other clients in the lobby was also great from what I saw. He is patient and takes the time to answer all of my questions and provide a great customer experience.
1/7/2022
David P. VERIFIED CUSTOMER
Quick service
1/7/2022
Gilbert M. VERIFIED CUSTOMER
Great service every time
1/7/2022
Kristin R. VERIFIED CUSTOMER
Your dealership burnt my car to the ground after they "fixed" it when they took it out for test drive. Gordon C. never offered me anything to help me out...just called with insurance info. Lost me as a customer forever.
1/7/2022
James D. VERIFIED CUSTOMER
Friendly and professional. . As always.
1/7/2022
Nancy W. VERIFIED CUSTOMER
Katie was thorough, competent, courteous and professional. I was impressed with her demeanor, product knowledge and personal care. Matt Blatt Kia should be proud of her as a representative.