Thanks Eric for explaining the glitch in the scheduling system in regards to the fee for service. Hopefully it’s fixed next time
1/23/2022
James A. VERIFIED CUSTOMER
Katie gets the job done all the time, courteously!
1/23/2022
Tristan M. VERIFIED CUSTOMER
My wife sat at work 2 hours after she was off waiting for a call saying her car was done. I had to call and see if it was done only to be told it had been done for at least an hour and that someone should have called. It was a major inconvenience for my wife and she was pissed having to sit at her job after working 10 hours already.
1/23/2022
Geneva J. VERIFIED CUSTOMER
She handled my fuel reimbursement request for my 2012 Kia Soul.
1/23/2022
Maria P. VERIFIED CUSTOMER
They did a great job and were very informative i like that thank you very much for doing a great job
1/23/2022
Marsha H. VERIFIED CUSTOMER
Was charged $90 for an oil change. Only realized when I went to pay my bill, asked why she didn’t inform me ahead of time. Never in the 8 years of owning my vehicle have I ever gotten synthetic oil, had I been told I would have declined, and opted for a regular oil change! Not very pleased with my visit.
1/23/2022
Robert S. VERIFIED CUSTOMER
Katie was extremely helpful and professional. She was very easy going and easy to work with.
1/23/2022
Sharon K. VERIFIED CUSTOMER
Even though the Service Dept. Is short staffed, the customer service that I received from Brian was very good.
Sharon K
1/23/2022
David C. VERIFIED CUSTOMER
Great service ????????
1/22/2022
Ethel R. VERIFIED CUSTOMER
I LOVE Torey Troilo and her team. She is the BEST!
1/22/2022
Gay C. VERIFIED CUSTOMER
None
Good work done
1/22/2022
Aurora B. VERIFIED CUSTOMER
Great service!
1/22/2022
Jennifer M. VERIFIED CUSTOMER
The staff were so polite. They kept me up to date during my service. My vehicle was finished by the time they promised. Excellent.
1/22/2022
Yesenia V. VERIFIED CUSTOMER
First time attending the Covina Valley location, and I have to say that the service that Karen provided was exceptional. She gave me helpful suggestions, checked prices and made sure that parts needed were available. It was a detail oriented experience, something that I haven’t experienced at other KIA locations. Thank you Karen for your assistance and dedication!
1/22/2022
Wendi M. VERIFIED CUSTOMER
Great service
1/22/2022
Richard B. VERIFIED CUSTOMER
Thank Your
1/22/2022
James S. VERIFIED CUSTOMER
I am always pleased with the service that I have received ????
1/22/2022
John B. VERIFIED CUSTOMER
Thanks
1/22/2022
Eleazar R. VERIFIED CUSTOMER
She was awesome and very beautiful. God Bless her for her hard work and atention.