Abby was so nice, professional, courteous and knowledgeable.
She answered all my questions. ????????????
1/25/2022
Bascom L. VERIFIED CUSTOMER
Damian is the best!
1/25/2022
Margaret S. VERIFIED CUSTOMER
I am always grateful for the professional work they do and the personal and friendly service I receive. Gene and the service department are outstanding and I fully trust them to keep me safe in my Kia Soul!
1/25/2022
Reinaldo R. VERIFIED CUSTOMER
These guys are the very best. No matter how busy there are, they always try to accommodate your needs. Thank you guys, you are the best.
Ray
1/25/2022
Jenniffer S. VERIFIED CUSTOMER
They had my car for 1 week and I had to take the bus to work. I have kept in contact with the dealership but they didn't reply back. So, I went on my day off just to find out they couldn't do anything.
Sincerely,
Jenniffer
1/24/2022
Monica L. VERIFIED CUSTOMER
I am great-full for the service department! There was a mix up when my son dropped of my vehicle for the oil change. The service department found the issue and still took care of my vehicle. Their service team is A1!!
1/24/2022
Kellee C. VERIFIED CUSTOMER
Very nice and helpful
1/24/2022
Adrian B. VERIFIED CUSTOMER
Peltier Kia has the best service dept by far in East Texas. Everyone greeted me with a smile, I even met some new people in service and had a good time while I waited for my vehicle. They even noticed one of my hubcaps was bent and needed to be replaced and replaced it without me even asking. I enjoy bringing my car here and peltier’s service dept is the only one for me.
1/24/2022
Olga P. VERIFIED CUSTOMER
Excellent service!!!!!????
1/24/2022
Rocco P. VERIFIED CUSTOMER
Great service
1/24/2022
Joseph P. VERIFIED CUSTOMER
I’ve been in for various service visits
Katie has always been a big help and has made me feel comfortable,
attended to and a valuable customer!
1/24/2022
Barabara S. VERIFIED CUSTOMER
Very efficient, knowledgeable and courteous. She did an excellent job making me feel welcome as I came for my appt several hours early as I was in the area.
They brought me right in and took care of my vehicle. Such an added plus they washed it. Especially after the dirt and grime from the recent snow storms. Thank you Kia. Keep up the good work. After many years of having cars I finally have found a place I trust! Thank you!
1/23/2022
Jennifer E. VERIFIED CUSTOMER
Ashley was fabulous. She was very polite when I called to set an appointment for a recall on my soul. She offered me a ride back to work while my car was being worked on. She also let me know when my car was ready and had a car waiting on me after I got off work. Ashley is the best.
1/23/2022
Lorraine H. VERIFIED CUSTOMER
I have a recall on 2014 Kia Optima and Covina Kia said they would call me when they receive part during week. Never received a call!
I went to get a smog test and this test center notified me of recall.
Covina Kia should follow up with customers on status of parts on back order.
1/23/2022
Diane V. VERIFIED CUSTOMER
Gene and the whole service department are friendly and helpful!
1/23/2022
Charles H. VERIFIED CUSTOMER
Katie was very friendly and professional. Made it easy as possible.
1/23/2022
Catherine G. VERIFIED CUSTOMER
Car has serious problems on the way home after leaving the dealership.
1/23/2022
Tammy R. VERIFIED CUSTOMER
My tire air pressure wasn't checked and I had a low tire warning that wasn't resolved until I picked up my car. Matt noticed it and had it fixed.