I was completely satisfied and Abigail was awesome thank you
1/20/2022
Melissa B. VERIFIED CUSTOMER
I appreciate the professionalism and care of the service department. Thank you very much.
1/20/2022
Brenda A. VERIFIED CUSTOMER
Customer service always nice friendly & keeps customer informed of progress of service.
1/20/2022
Nikola Z. VERIFIED CUSTOMER
No Brainer! Car came in on a tow truck left fixed! :-) service and insurance company took care of the rest.
1/20/2022
Raquel G. VERIFIED CUSTOMER
Karen helped me out with a claim regarding my trunk paint peeling off. Corporate asked her to send over 2 estimates but she followed her bosses protocal and sent it to the regional manager which denied my claim. I wanted to know his name. I called Corporate and they were puzzled because he did not have that authority to do so because he is not the one who issues the claim checks for the authorized Collision centers. So, to protect other potential Kia consumers, I drove my car into 3 Kia dealerships showed browsing guests my peeled off paint that is not wear and tear but a paint defeat and 6 buyers, 1 who had cash the others good credit all left the lot. My estimates were roughly around $2,000 to fix my car, today Kias loss was over $170,000
1/20/2022
Frances S. VERIFIED CUSTOMER
Great customer service very nice and took the time to explain things to me
1/20/2022
Mary W. VERIFIED CUSTOMER
Very friendly efficient service today! Thank you!
1/20/2022
Tyre R. VERIFIED CUSTOMER
Excellent and a Professional team, I give Them five stars. I’m gonna tell my friends what at quality product and service team they have at KIA of Abilene. Thanks for caring about there customers.
1/20/2022
Heidi C. VERIFIED CUSTOMER
I was very happy with the service I received at Kia. Adrian went above and beyond and provided excellent customer service.
1/20/2022
Paris J. VERIFIED CUSTOMER
James was very professional and polite and helpful
1/20/2022
Sandy M. VERIFIED CUSTOMER
Great customer service!!
1/20/2022
Cherie L. VERIFIED CUSTOMER
I was very satisfied to have gotten service so quickly without an appointment
1/20/2022
James S. VERIFIED CUSTOMER
Dominique was very helpful with my service.
1/20/2022
Mary C. VERIFIED CUSTOMER
Great service
1/20/2022
Sondra E. VERIFIED CUSTOMER
excellent service
1/20/2022
Jennifer D. VERIFIED CUSTOMER
Great experience and Matt is a great service rep!
1/20/2022
David H. VERIFIED CUSTOMER
Brian and Scott were great
1/20/2022
Natalie T. VERIFIED CUSTOMER
Service was quick. Matt was professional and friendly.
1/19/2022
Robert K. VERIFIED CUSTOMER
Gino is terrific!!!
1/19/2022
Virginia D. VERIFIED CUSTOMER
Mike Connelly and his crew does a great job . Trustworthy definitely.