Mr. Swaner was very professional and made my service appointment a pleasant experience.
3/20/2022
April R. VERIFIED CUSTOMER
I WAS TOLD AN OIL CHANGE WAS 75 DOLLARS BECAUSE YOU ARE NOW USING SYNTHETIC OIL ONLY .But I was charged $99 ..I have a tiny kia rio there is no way an oil change should cost $99. I was told my car would be done in 45 minutes but took a hour and 15 . And for the 15 minutes my car sat in a line while it was totally done and ready for me to drive. I ALWAYS go to Matt blatt in eht or turnersville for all my service so I hope things change back to great service
3/19/2022
Janet B. VERIFIED CUSTOMER
GREAT SERVICE
3/19/2022
Carla W. VERIFIED CUSTOMER
Excellent experience from start to finish!
3/19/2022
LAMYA H. VERIFIED CUSTOMER
Service was terrible had to go next door to Hyundai just for the manger of both service departments to make sure I was taken care of. The service guy at the desk was unaware of many things & told me that my warranty wouldn’t work because I was “out of state” He told be a bunch of foolishness so I’m lucky I already knew about my vehicle & coverage He should have asked managers or someone else for help he had me in there for over 4 hours my appointment was at 12:30 I didn’t leave until 5 because of him I give Kia of Bedford a 3/10 would not recommend.
3/19/2022
Margaret S. VERIFIED CUSTOMER
Always happy with the service and professional feedback
3/19/2022
Dan E. VERIFIED CUSTOMER
Karen Castillo was EXCELLENT!!!
3/19/2022
Joann L. VERIFIED CUSTOMER
Garrett was very professional and he has a very pleasant personality
3/19/2022
Gary B. VERIFIED CUSTOMER
James Ozello provided World Class service as he always does. Kia is very fortunate to have James as a part of their team. There is a dealership closer to me but I choose Kia of Bedford primarily due to Mr. Ozello.
3/19/2022
Michelle H. VERIFIED CUSTOMER
He was very professional and my car was ready at the time promised.
3/19/2022
Ronald F. VERIFIED CUSTOMER
Always happy with the excellent service
3/19/2022
DORETTA B. VERIFIED CUSTOMER
Its not Roman's fault but thr actual d
Recall. I had a recall appointment and they failed to send the correct part.
Now I have ro reschedule and waste more gas.
The other thing is thr battery needed replwce I was quoted 149 but then ended up laying 220.. when quoting thr price you should state that is thr cost of battery not I clud9ng thr core t
And labor which if I woukd.uave known they xhsted that outrageous amount for a battery my husband could have done it for free.
3/19/2022
Jose F. VERIFIED CUSTOMER
Wonderful service, mister castillo know how to make the costumers happy.
3/19/2022
Pasquale S. VERIFIED CUSTOMER
Customer service technician was very polite and kind came to check up on me when I was in the lounge to tell me the progress of my car and if I had any questions give me his car And was thorough going over any questions or the paperwork
3/19/2022
Raymond C. VERIFIED CUSTOMER
Awesome place. Awesome people. ????
3/19/2022
Amber C. VERIFIED CUSTOMER
Oscar has been awesome ????????
3/19/2022
DENNIS M. VERIFIED CUSTOMER
We can alway depend on Anthony to take care of our car needs. He is very
caring, professional and prompt.
Thank you Anthony!
Dennis and Antoinette Marold
3/19/2022
deborah l. VERIFIED CUSTOMER
I like the health check on my car lets me know what future issues I may have and the prices are comparable to others I have peace of mind that the work will be done to kia standard by professional personal.
3/19/2022
Melissa H. VERIFIED CUSTOMER
It took a while to change oil but I was completely satisfied at the end.
3/19/2022
Vickie M. VERIFIED CUSTOMER
The service team was exceptional and the facility was so comfortable where I waited
Thank you for the extremely high quality of care I received today!