They always work very hard and always make it personable thank you all so much
7/9/2022
Charles M. VERIFIED CUSTOMER
Thanks Michael and the rest of the service team members.
7/9/2022
Keegan R. VERIFIED CUSTOMER
They did a great job and when they thought they had made a mistake they promptly called me to return ‘which no mistake was made’ everybody was great.
7/9/2022
James W. VERIFIED CUSTOMER
Great staff exceptional service. Will be back and recommend to others. ????????????????????
7/9/2022
Rosalba W. VERIFIED CUSTOMER
Thanks
7/9/2022
BIANCA A. VERIFIED CUSTOMER
Awesome customer service helped me get into a more suited vehicle.
7/8/2022
Jerome D. VERIFIED CUSTOMER
Very timely service and thank you
7/8/2022
Sharon J. VERIFIED CUSTOMER
Wonderful customer service, love Franklin!!
7/8/2022
James W. VERIFIED CUSTOMER
Damian Marii is a definite asset to Key West KIA !
7/8/2022
Judith C. VERIFIED CUSTOMER
None
7/8/2022
Lori B. VERIFIED CUSTOMER
Anthony Mazzocco was very helpful and professional. Service Experience was excellent
7/8/2022
Christopher S. VERIFIED CUSTOMER
Work done satisfied happy and fast
7/8/2022
Carol C. VERIFIED CUSTOMER
The clerk I dealt with didn’t communicate fully with me and said he would check with the office ladies in the office about my warranty he had me sign off on a sheet and I was under the impression they would wait to do the work until he spoke to them that didn’t happen he was trying to charge me $190 for services …. On a positive note the manager did reduce the total to $59 which I appreciated! I took my car to another place to have my oil changed in Wadsworth and he was kind enough to tell me about a class action law suit Kia has against them for models 2013-2018 I bought the car brand new and have bought 2 cars from you guys I will not be a return customer I felt like I was talked down to by the clerk …. Thank you for your time !
7/8/2022
Tony L. VERIFIED CUSTOMER
Really enjoyed the experience. Steve did a great job.
7/8/2022
Elijah S. VERIFIED CUSTOMER
I look forward to you contacting me.
7/8/2022
Monica B. VERIFIED CUSTOMER
Michael, was helpful I always get perfect service from him.
7/8/2022
Araceli J. VERIFIED CUSTOMER
Jonathan was very professional & efficient
7/8/2022
Jaime A. VERIFIED CUSTOMER
Glad we were offered a free rental car at the dealer while our car was being worked on.