Having my vehicle serviced this past weekend was easygoing from beginning to end, all of the staff is friendly and helpful. I really appreciate all the help provided by Mr. Eric Perez.
2/10/2026
Maricela R. VERIFIED CUSTOMER
The guy Aldo was very nice and helpful
2/10/2026
Lluvia P. VERIFIED CUSTOMER
At first communication wasn’t the greatest but towards the end he was attentive and his supervisor Eric as well . But he problem I went in for wasnt fixed . Me driving on the freeway my screen started glitching again . So it wasn’t fixed , but the problems comes and go . But Emilio was. On top of . N I also understand it gets busier too and things do tend to bypass our minds . So my answer was a yes and no
2/10/2026
Rosita S. VERIFIED CUSTOMER
Jose was very courteous and helpful. I wasnt prepared for additional car maintenance service. He was very informative and was able to direct me to "sunbit" and I was able to take care of the unexpected. He was very patient with this senior citizen and made me feel comfortable. "KUDOS JOSE"
2/10/2026
Pamalatina P. VERIFIED CUSTOMER
U had my vehicle 8 days. With 1 update. No one ever called me back or texted me back. Could not get pass the automated answering service. The text to the warranty dept never answered me. Just a total lack of communication and customer service. Only when I talked to Adam, was help finally given. What a horrible way to treat your customer.
2/10/2026
Ma G. VERIFIED CUSTOMER
Excellente
2/9/2026
Amber M. VERIFIED CUSTOMER
Micheal is always courteous and professional and provides great customer service with a smile. He fully explains the car service and prices making the process flow smoothly.
2/8/2026
Joseph J. VERIFIED CUSTOMER
all good
2/8/2026
Patricia G. VERIFIED CUSTOMER
Thank you Aldo for making my experience seamless. I appreciate your help and your level of customer service.
2/8/2026
Toni M. VERIFIED CUSTOMER
As always Michael was fantastic, professional,friendly, and very helpful. I like doing business with Kia.
2/8/2026
Noe G. VERIFIED CUSTOMER
VERY GOOD TK Eric
2/8/2026
Nelia G. VERIFIED CUSTOMER
Everyone in the staff is friendly and courteous.
2/8/2026
Amanda F. VERIFIED CUSTOMER
No loaners were available once my car was diagnosed with a warranty service so I had to rent a car for 7 days with my own money. I picked up my car this afternoon and all my caps were left off under the hood which caused my car to overheat. I got stranded on the side of the road with my kids. I called Kia and left a message but never received a call back. My car is still on the side of the road and non operational. This is very disappointing and I am very unsatisfied with your service.
2/7/2026
Michelle H. VERIFIED CUSTOMER
Yes I was very happy with Eric Perez, I always try to schedule appointments with him. He is very knowledgeable, helpful and attentive makes the process easier.
2/7/2026
Trisha S. VERIFIED CUSTOMER
Lack of communication from Kia (not Eric) letting me know my car was ready. No one called me back after I left a message for an update. This was Eric’s day off, so it was not him who ignored me.
2/7/2026
Joann K. VERIFIED CUSTOMER
Super guy great customer service. Very helpful and explained things well.
2/7/2026
Marlene E. VERIFIED CUSTOMER
Emilio was very attentive and went above and beyond to assist me in getting the best rates for our auto services.
2/6/2026
Alicia D. VERIFIED CUSTOMER
Excellent service with Jose Valencia and the Kia team ????