There is no transparency in dealing with clients. I have the feeling of being cheated.
4/26/2023
Roseanna M. VERIFIED CUSTOMER
Matt was very professional, he explained everything that was going on with the car as well as g ok over everything they did to the car. Nmatt has excellent customer service ????
4/26/2023
Julio A. VERIFIED CUSTOMER
I have always serviced my KIAS at Covina Valley and with no exception I have always received a courteous and excelente service.
4/26/2023
Irene C. VERIFIED CUSTOMER
No comment to add.
4/26/2023
Robert T. VERIFIED CUSTOMER
I have been very pleased with every experience I have had at the dealership, sales and service!
4/26/2023
Carol Ferreira. VERIFIED CUSTOMER
we love the service dept @ lifetime kia. especially gene leib. couldn't ask for a more gracious and even keeled guy. i don't know any of the workers in the bays but i trust them with keeping the sorrento running
4/26/2023
Donald K. VERIFIED CUSTOMER
No problem, Matt kept me updated every step of the way. I didn't have to wait very long either.
4/26/2023
Theadora R. VERIFIED CUSTOMER
Tory was great and she explained everything to me carefully. My recalls were fixed and my truck was returned to me cleaner than it was before. Thank you Tory being an excellent representative.
4/25/2023
David S. VERIFIED CUSTOMER
Forgot to check pressure on air pillows until I checked it out. Got there on time and had to wait because they were short staffed. Not happy and tey want to charge 7500 over mfgretail for a new telluride.
4/25/2023
Richard S. VERIFIED CUSTOMER
Routine service on my 2019 Camry was great. Tires rotated, oil changed and service manager updated on things to look for in the future.
4/25/2023
John F. VERIFIED CUSTOMER
Service great, charging 3.5% to use a credit card is not great
4/25/2023
Michael M. VERIFIED CUSTOMER
Very nice and helpful
4/25/2023
Maria D. VERIFIED CUSTOMER
Katie Waldron was very welcoming and professional. I greatly appreciated her thoroughness in keeping me informed about my car's service during my visit.
4/25/2023
Ann M. VERIFIED CUSTOMER
Always very courteous, thought . Thx you
4/25/2023
Franco D. VERIFIED CUSTOMER
Great service,professional
4/25/2023
Greg S. VERIFIED CUSTOMER
Great job. Timely better than promised.
4/25/2023
Wilder B. VERIFIED CUSTOMER
Awesome service
4/24/2023
Ariel L. VERIFIED CUSTOMER
Y’all are the best
4/24/2023
John R. VERIFIED CUSTOMER
Great service and customer service
Will then again
4/24/2023
Jeannette M. VERIFIED CUSTOMER
Your representative Lexi, was very professional and courteous. Thank you for hiring personnel with very good communication abilities. Everyone I met at your Covina location was friendly and willing to help with issues whether they pertain to me or not, it was a good visit.