New service garage is nice, could use a temporary seating area (maybe just some chairs) while waiting for tech. Multi point and lube fantastic and well priced, thanks.
Don't think getting my spark plugs changed should be such a fight. We established an issue and replaced one several months back - but they all should have been replaced at that time. I feel there is still an issue based on what I reported. I understand to some extent that you cannot simply replace without seeing some sort of issue, however I cannot replicate the issue often at all, and since we have established the issue with the first one several months back its not far fetched for the others to be faulty. They are cheap parts thus with all the above I don't think getting the other three replaced should be difficult to get you to cover.
Thanks,
Tom
11/15/2017
Janet S. VERIFIED CUSTOMER
The service was great!
The gentlemen I dealt with were top notch!
I have always been very happy and pleased
with Kia Crowley and will always return.
11/14/2017
Jennifer M. VERIFIED CUSTOMER
Can't wait to get a new 2018 Kia Sorento!
11/14/2017
Virginia C. VERIFIED CUSTOMER
Always awesome service. Thank you!
11/13/2017
Kim A. VERIFIED CUSTOMER
After comung home abd discussing with my husband the charges he said normally places do not charge to rotate tires.
We will continue to have our car serviced with you but will rotate tires ourselves
Everything elae was great
11/12/2017
Jerome S. VERIFIED CUSTOMER
Mr. Enriquez held true to his promise. He kept us updated on the status of our vehicle. From the onset I was advised and assured that we were in good hands.
Job well done.
Jerome F Smith and Leah Smith
11/12/2017
Shahab S. VERIFIED CUSTOMER
Mr William showed courtesy, explained the process in details, had my car serviced in a timely fashion.
11/12/2017
Dennis J. VERIFIED CUSTOMER
Great job.
11/12/2017
Darryl A. VERIFIED CUSTOMER
Nothing to comment. Great, speedy job!
11/12/2017
Robert H. VERIFIED CUSTOMER
Excellent care as always. Are you referring to the car I came in with or left with.
11/12/2017
Robert T. VERIFIED CUSTOMER
Had to wait in line for 15 minutes for a 3pm appointment. Several employees walked past me without acknowledging me.
11/12/2017
Molly Ann. VERIFIED CUSTOMER
I was given the wrong inspection report. I? called twice within a half hour to reach them and then left a message and no one has called me back. Getting the correct vehicle report is very important to me.
11/12/2017
JULIAN O. VERIFIED CUSTOMER
Great guy who really knows what hes doing. I would refer him for anybody else that has any questions that need answers. Really made my day
11/11/2017
Barbara P. VERIFIED CUSTOMER
Stacey is very quick and efficient, and the price she quoted was accurate. I'm pleased to have such a friendly service person at my dealer.
11/11/2017
Roy F. VERIFIED CUSTOMER
Very professional and helpful
11/11/2017
Brenda W. VERIFIED CUSTOMER
Stacey is definitely an asset to the High Desert Kia dealer. Very helpful and knowledgeable when dealing with customers.
11/11/2017
Pedro P. VERIFIED CUSTOMER
William Enriquez was very polite and helpful. He Showed me the maintenance my car should get recommended by Kia manufacturers for the milage of my car. Throughout the whole work being done on my car Mr. Enriquez was keeping me up to date. Thank you for the great experience.
11/11/2017
Cesar C. VERIFIED CUSTOMER
Andy Wilson was great, very helpful and informative. Great experience
11/11/2017
Amanda W. VERIFIED CUSTOMER
Good and fast service
11/11/2017
Ramiro M. VERIFIED CUSTOMER
Andy did a phenomenal job. He always gives me the best prices and service. I bring my three Kias only to him. I know he will always do his best work no matter what!