I always have good experiences with the service dept. The folks are friendly and take the time to explain tings in "Laymen" terms.
1/15/2018
Michelle H. VERIFIED CUSTOMER
Jeff is and always very helpful and straight forward in letting uggs know what is necessary to have fixed. Always smiling at customers and greeting everyone warmly. Thanks Jeff.
1/15/2018
Kelli P. VERIFIED CUSTOMER
Already have spent 4 and a half hours in your shop and another appointment to go and I have only owned the car one month. Not happy first trip was a waste of time and this time when I show up for my two hour appointment that turned into over there I was treated like an idiot because I'm a women. Loved my service over the years with west hills Honda but the only positive experience I have had with KIA is my sales person. Eveyone else has left me wishing I would have went to bay Ford in port orchard and got the same car in the color I wanted with 20,000 less miles and $2,000 cheaper. I chose west hill at a higher price and a color I don't want from past experience with Honda but like I said Kia has not even been close to the same experience.
1/15/2018
Edward B. VERIFIED CUSTOMER
Did a clean job, thank you.
1/15/2018
Davida P. VERIFIED CUSTOMER
As Alwasy David Galvez gives excellent service
1/15/2018
Jill S. VERIFIED CUSTOMER
Very pleasant with my service
1/14/2018
Raeshelle D. VERIFIED CUSTOMER
I asked my service writer twice if they had changed the reminder in the car. I left and after my first stop got back in the car and the service reminder dinged. I called back and had to leave a message for Cameron but never received a call back. I had to call the dealer in Bakersfield CA to find out how to change the reminder.
1/14/2018
Yvonne Z. VERIFIED CUSTOMER
For being the first person there in the morning and having an appointment we were there for over three and a half hours I am very unhappy about that
1/14/2018
William T. VERIFIED CUSTOMER
Andy exemplifies how you shall be treated as a customer.
1/14/2018
David B. VERIFIED CUSTOMER
Excellent service.
1/14/2018
Joihn F. VERIFIED CUSTOMER
Thanks for taking care of my vehicle, Crowley Kia
1/14/2018
Sitaram R. VERIFIED CUSTOMER
No issues. Kind enough to give me a ride back to my place of work.
1/13/2018
Robert D. VERIFIED CUSTOMER
A great job in timely manner
1/13/2018
David C. VERIFIED CUSTOMER
Excellent
1/13/2018
Doyle M. VERIFIED CUSTOMER
Great service by Richard . He is very professional and wants to help his customers . Thanks Richard glad you work there !
1/13/2018
Joan V. VERIFIED CUSTOMER
Both dropping my car off and picking up, I had to wait quite a while to be helped by the service advisor. Maybe this was due to the fact that I did both after work hours, however, I would think that this is to be expected and additional help be provided. Everything else was fine.
1/13/2018
Tara A. VERIFIED CUSTOMER
David is always very kind courteous and helpful. I feel like he’s always wanting to help do the right thing for me and my car without any hesitation
1/13/2018
Doug B. VERIFIED CUSTOMER
As always, Cameron and the other Kia staff was professional and pleasant. I was surprised when one of the service staff opened the door for me as I approached the door to the service department. I thought "What a first class business!"
We are grateful that we could use a Kia coupon to help with our budget. We also appreciate the shuttle ride so that we could take care of other things while the car was in for service. Jerry's conversation on the drive was uplifting.
Thank you,
Douglas ****
1/13/2018
Sean E. VERIFIED CUSTOMER
Richard is awesome. Point blank
1/13/2018
Tiffany L. VERIFIED CUSTOMER
Very happy with my oil change this visit. Thank you for being speedy and doing a great job!