I give the service employees a10+. Everyone was over accommodating and pleasant.
3/4/2018
Shonna G. VERIFIED CUSTOMER
Not happy with service I received! I will be contacting the Kia company.
3/4/2018
REBECCA A. VERIFIED CUSTOMER
Stacey went above and beyond to help me complete the services I needed. Thank you!
3/4/2018
Brian H. VERIFIED CUSTOMER
They got me in and out in 45 minutes where I was told it would be 90. Granted, I was only have a key fob coded and an elevator handle on drivers seat replaced but, it as as a great end result. Cameron was concise, to the point, and we'll informed. great experience.
3/4/2018
Kathleen P. VERIFIED CUSTOMER
Great service. Great people.
3/4/2018
Robin A. VERIFIED CUSTOMER
Excellent as always
3/4/2018
Teresa F. VERIFIED CUSTOMER
THANK YOU for your prompt and professional attention with my service issues.
3/3/2018
Charles K. VERIFIED CUSTOMER
Thank you
3/3/2018
Raymond S. VERIFIED CUSTOMER
Andy did an excellent job. He was very nice and very informative about my car and the service that was being done and needed to be done in the future.
3/3/2018
Brian F. VERIFIED CUSTOMER
Car is doing exact same thing that we brought it for. I called and left a message for Shane at approx 4:45 on Fri 3/2, and have not heard back. I’m a little frustrated since I had replaced the same sensor that you replaced and having the same results. It’s difficult to bring the car in for service once, and now it appears I’ll have to do it again.
3/3/2018
Jesus M. VERIFIED CUSTOMER
She explain everything that was done to my car really good she also told me what ineed to do for my next service
3/3/2018
Lisa F. VERIFIED CUSTOMER
West Hills Kia is a wonderful place to take my Kia for service, and it's wonderful because of the service technicians like Mr. Palmer. I always feel listened to, my questions are always answered and I always feel confident with the service received. Thank you.
3/3/2018
George E. VERIFIED CUSTOMER
Give your employees their lunch breaks so they won't be moody and complain about not getting their lunch break.
3/2/2018
James M. VERIFIED CUSTOMER
My family & I waited for 2 to 3 hours for the shuttle to take us home. The Detail of the Sorento was good but my family patiently waited too long
3/2/2018
Richard M. VERIFIED CUSTOMER
Andy is VERY helpful and is Great public service person
3/2/2018
Markus H. VERIFIED CUSTOMER
Special thanks to an attentive staff!
3/2/2018
Farrah N. VERIFIED CUSTOMER
Great customer service skills, aims to please, handles business well and gets the job done in a timely manor
3/2/2018
Lisa E. VERIFIED CUSTOMER
Great service
3/2/2018
Kelley A. VERIFIED CUSTOMER
Always happy with the service. There was an issue with the schedule appointment but Jeff handled it so my car was serviced immediately and I appreciate that so much. Jeff is awesome and deserves a raise!
3/2/2018
Anna B. VERIFIED CUSTOMER
I was so happy that you were able to get out vehicle I’m early!