The service required one and a half hours. The inspections and oil change are available at some establishments in about 15 minutes.
The employees were pleasant and ask if I needed any thing. That was nice. In at 2:30 out at 4:00 not good.
3/20/2018
NORMA E. VERIFIED CUSTOMER
I want to thank Stacy, she’s such an amazing sales person she goes above and beyond to help the best that she can. I actually feel confident that I can leave my car there and I know it will be taken care of. (My Lola) is my cars name that’s what I named it when I bought it. I always take it there and I know you guys see so many people every day, but I’m so amazed that when I take Lola in to get checked , Stacy always remembers her and up dates me with everything my car needs. I know my Lola is in great hands, You guys are all amazing workers. ????
3/20/2018
Denise L. VERIFIED CUSTOMER
They are all so friendly at West Hills Kia!
3/20/2018
LARRY M. VERIFIED CUSTOMER
I was having a BAD day and he made it so much better.Kept me aware of things need 2 additional services
Only your dealership has ever touched our Kia s
I give William 15 out of 10 !!! TY Angie Merz
3/20/2018
JONATHON M. VERIFIED CUSTOMER
She did a great job and made sure everything was taken care of. Very professional.
3/20/2018
Travis C. VERIFIED CUSTOMER
William was very professional and extremely helpful.
3/20/2018
Shantae B. VERIFIED CUSTOMER
Awesome
3/18/2018
Sarah W. VERIFIED CUSTOMER
Great friendly service. And staff seemed genuine. Very refreshing
3/18/2018
John H. VERIFIED CUSTOMER
Jeffrey was very amiable, thoughtful, and understanding. The service was very good, thank you.
3/18/2018
Darlene B. VERIFIED CUSTOMER
He had great customer service!
3/18/2018
David H. VERIFIED CUSTOMER
Very polite and completed the job quicker than anticipated
3/18/2018
Marcus B. VERIFIED CUSTOMER
I was provided great customer service by Cameron Anthony. I explained to him that I wasn’t exactly knowledgeable about the carbon air filter but was previously told it needed to be replaced. He had the workers look at it to verify and turns out that I wasn’t due for that part to be replaced yet. He saved me $52 that I didn’t really have.
3/18/2018
Keisha J. VERIFIED CUSTOMER
Good service given
3/18/2018
Teddy E. VERIFIED CUSTOMER
Thank you Stacey Good Job Teddy and Rudie
3/18/2018
Tina C. VERIFIED CUSTOMER
Great job
3/17/2018
Chris S. VERIFIED CUSTOMER
Shane, did a great job, notified me of any issues with my vehicle. To top it off, Shane was courteous and made sure myself and my two year old had everything we needed during our time at the dealer.
3/17/2018
Yvette M. VERIFIED CUSTOMER
He was very pleasant. He was not the one who checked me in. The young gentleman who checked me in was very accommodating make sure I got my shuttle home. Shane did a follow-up cell letting me know what they did on my car and make sure that I wanted the new filter put in and what problems they found and then what they did to my car. Very easy to talk to. He's a keeper