I this is the first time since all my visits I wasn’t satisfied because I read that my car was there since Friday 8/10/18! Evening and I picked it up today and my tires were not rotated . And one hour was spent on my car ?? A test drive of 3 miles ? Maybe that’s all good but I still have questions?? It wasn’t listed on my paper work that I requested tire rotation. Williams stated yes he will take care of it but was more concerned about my engine problems and offered to drive my car home and do a test drive? I said no thank you! He is trying to help.
8/15/2018
Sandra E. VERIFIED CUSTOMER
Good job done by Matt. Still hear the click in steering .... will make appt on a future Saturday Thank you
8/15/2018
MATTHEW A. VERIFIED CUSTOMER
Great service
....thanks
8/15/2018
MICHAEL V. VERIFIED CUSTOMER
Stacey was excellent and provided superior service.
8/15/2018
Timothy M. VERIFIED CUSTOMER
Richard is an awesome service writer.
8/15/2018
JOHN M. VERIFIED CUSTOMER
David is awesome...end of story!
8/15/2018
Matthew H. VERIFIED CUSTOMER
The team at the Victor Valley Kia is always extremely professional and provides a quality service. Customer care, to include after care is very important to me and that is exactly what this Kia team has delivered.
8/15/2018
JOESEPH M. VERIFIED CUSTOMER
William was very helpful and informative. He let me know what I needed and even took the time to show me how bad my filters were. Very friendly and polite.
8/15/2018
Frank C. VERIFIED CUSTOMER
Andy was excellent and taking care of my vehicle needs. I really appreciate all the help he provided.
8/15/2018
Melissa J. VERIFIED CUSTOMER
My daughter brought my car in to see if a window switch was under warranty which we already knew was not working, but the service department managed to charge her $115 to confirm that yes the switch does indeed not work. Ridiculous!!! Can't wait to get rid of this car... been screwed over by this dealership since it was purchased. Will never recommend the dealership to anyone.
8/15/2018
MARCOS O. VERIFIED CUSTOMER
Professional and friendly. Thank you
8/14/2018
GLORIA AND. VERIFIED CUSTOMER
She was very nice, had my car done on the time she said. Helpful with the questions I asked. Went over the work done with me. I will always ask for her..
8/14/2018
MARY W. VERIFIED CUSTOMER
She did everything she said she would in time and kept updated since I was in the waiting room a job well done thanks Stacy
8/14/2018
MILAGROS P. VERIFIED CUSTOMER
Mr Williams Enriquez is very professional and knowledgeable
8/14/2018
Susan L. VERIFIED CUSTOMER
Stacey answered all my questions. Great service!
8/14/2018
DARRYL A. VERIFIED CUSTOMER
Stacey was very helpful and prompt with her service. She informed me of the possible wait time and ensured that she would see if my service could be done as soon as possible.
8/14/2018
Nick F. VERIFIED CUSTOMER
Cameron is great
8/14/2018
Anthony P. VERIFIED CUSTOMER
He's always so polite and very professional. This is why I always make sure he takes care of me.