As always west hills Kia staff go the extra mile to make my maintenance visit enjoyable
10/30/2018
Scott E. VERIFIED CUSTOMER
My pleasure to
10/30/2018
Joshua S. VERIFIED CUSTOMER
Cameron made our service experience quite pleasant. We will return for future service and will look to work with Cameron.
10/30/2018
Carlos S. VERIFIED CUSTOMER
David Galvez complied with the work and the time to pick up the car.
10/28/2018
CHRISTIAN F. VERIFIED CUSTOMER
Professional.
10/28/2018
Louis C. VERIFIED CUSTOMER
great customer service,great explanations on our all around maintenance and service was done in less then 2 hours
10/28/2018
Thuong M. VERIFIED CUSTOMER
Thank you!
10/28/2018
TERRI B. VERIFIED CUSTOMER
Stacy Keene was awesome. She was so helpful on the phone and in person!!!
I was early for my appointment this morning and she was so great because I drive 150 miles one way just cause I love Valley Hi Kia’s service. She took me right in and I was out in no time at all!!!
I recommend them to everyone!!
10/28/2018
Sarah Liza. VERIFIED CUSTOMER
Excellent customer service and maintenance from the Valley Hi Kia employees! I look forward to my next service.
10/28/2018
Natalie T. VERIFIED CUSTOMER
You guys are always wonderful!
10/27/2018
William P. VERIFIED CUSTOMER
The service part was excellent... MY complaint is that if you are going to vacuum a car do a GOOD job....My job was embarrassing and it reflects on attention to detail. I had to redo it when I returned home...Just FYI.
10/27/2018
BENJAMIN T. VERIFIED CUSTOMER
I have always been satisfied with Kia taking my vehicles there .although today I was misquoted on my oil change which upset me very much in the end I got the price I was quoted and then this evening my husband coming home from work at 10 imformed me that all the way to work he smells a burning under his hood thinking it was just the oil change.again leaving work this evening he could smell the burning under the hood when he got home we both look along with my neighbor and my son and notice that something was on fire it was a rag that was left behind the technician who worked on our vehicle this is so upsetting and I can't say that I would recommend anything or anybody again I would like to be reimbursed along with having my engine clean and I will be in there tomorrow Saturday the 27th to speak to a manager I am highly disappointed
10/27/2018
Doyle M. VERIFIED CUSTOMER
It’s always a pleasure to work with Richard. His c/s skills are excellent. Thanks Richard!
10/27/2018
MICHEAL S. VERIFIED CUSTOMER
The service advisor recommended services that would not required or needed. He was rude pushy and spoke in a condescending manner. He had no business working with customers
10/27/2018
Sindy T. VERIFIED CUSTOMER
Thank you for the service
10/27/2018
Diane W. VERIFIED CUSTOMER
Nice to have vehicle completed and ready to be picked up as we were told it would be.
10/27/2018
Stephanie C. VERIFIED CUSTOMER
I like how the man in the service department how helped me walked me to my car and opened the door for me.
10/27/2018
Celia D. VERIFIED CUSTOMER
Andy Patterson was very friendly and very helpful. He answered all my questions and made me feel very comfortable. The other employees in the service department that I spoke to were also friendly. All were very professional and I noticed worked very well as a team. Thank you Kia!!!
10/27/2018
Aladene H. VERIFIED CUSTOMER
Ken, gave me a nice welcome, went over all the information about the servicing of my car, offered me the opportunity to go across the street for coffee, which I did! When it was going to take some extra time, checked on me and let me know what was going on!
10/26/2018
Michael W. VERIFIED CUSTOMER
Kenneth provided great communication and and service and the work done on my vehicle was exceptional.