Update was done in a timely manner. Chris called to let me know my car was ready as stated.
12/31/2018
Nancy B. VERIFIED CUSTOMER
I have been working with Stacy Keen for over a year when getting service for my Kia and my mother’s. She is an incredible asset to Valley Hi Kia and I can only hope that the work she provides your firm is recognized and acknowledged.
12/31/2018
Beatrice A. VERIFIED CUSTOMER
Stacey was very helpful and got my vehicle back to me in a timely manner I appreciate her
12/31/2018
John C. VERIFIED CUSTOMER
Stacy was very helpful and friendly!
12/31/2018
Mary R. VERIFIED CUSTOMER
William was very helpful.
12/31/2018
Flor P. VERIFIED CUSTOMER
Even though they were extremely busy that were able to repair my car right away, thank you
12/30/2018
Janet L. VERIFIED CUSTOMER
Always good service at west hills kia
12/30/2018
Lisa N. VERIFIED CUSTOMER
My foremost concern is that the In/Out mileage reflected that 27 miles were put on my car for what was mostly fluid changing and cleaning maintenance; that really seems excessive and unnecessary. Additionally, the car was crookedly parked in a line of other vehicles and I maneuvered it out to leave the lot. When the door was opened the plastic seat cover was balled up on the seat. The car was not washed as the wash was "broken" and the courtesy reminder sticker for the next oil change mileage was not provided. In all, I feel like the quality service experience I came to expect at the old location has dropped off at the new location.
12/30/2018
Ryan . VERIFIED CUSTOMER
Very attentive and clear about the process. Had a great day working with you guys.
12/30/2018
David L. VERIFIED CUSTOMER
She was great.
12/30/2018
James S. VERIFIED CUSTOMER
Very helpful and professional.
12/30/2018
Lakeyia B. VERIFIED CUSTOMER
Service was quick. Staff was nice.
12/30/2018
Chad P. VERIFIED CUSTOMER
Brenda was very helpful she is the best customer service representative I have ever dealt with since I have been taking my car their for service
12/29/2018
Ralph R. VERIFIED CUSTOMER
William did an excellent job of taking care of me and my daughters Kia Sorrento.Thank you very much.