Thumbs up. Great service I always feel welcome and absolutely sure any job will be performed with the best quality.
8/10/2019
Brandon N. VERIFIED CUSTOMER
Service was great. Accidentally hit the no button. Only thing that could have been better was the air pressure in all for tires being correct
8/10/2019
Margaret S. VERIFIED CUSTOMER
Great customer service
8/10/2019
Sheila G. VERIFIED CUSTOMER
James is always pleasant and detailed oriented with the service.
8/10/2019
Marlene H. VERIFIED CUSTOMER
Was able to get my car looked at and serviced within the same day!! Truly appreciate it!
8/10/2019
OLGA M. VERIFIED CUSTOMER
I was truly appreciative of the understanding I was shown as I took in my vehicle later in the day. I originally was told it could take up to 4 hours which would have resulted in my having to leave the car overnight. As I was trying to get a ride I was advised they might be able to get it tested and possibly I could leave with the vehicle. They came back and told me the battery tested as fail and it would be replaced. And I think it was done within a couple hours. So thankful for a great job!!
8/10/2019
Kamber C. VERIFIED CUSTOMER
The only place I take my car. I love the service there.
8/10/2019
Angie C. VERIFIED CUSTOMER
Andy took my info texted me and there were refreshments. I got texted when my car was done. Andy pulled my car out front for me. It was washed too.
8/10/2019
Jason W. VERIFIED CUSTOMER
Very helpful and professional
8/10/2019
Scott T. VERIFIED CUSTOMER
Great service
8/10/2019
Judy C. VERIFIED CUSTOMER
Oil change took way too long. 3 hours waiting and no updates
8/10/2019
Anthony H. VERIFIED CUSTOMER
I will be back
8/10/2019
Lillie Mae. VERIFIED CUSTOMER
Today the service went fast. And the service guy handle everything
8/10/2019
Sheryl T. VERIFIED CUSTOMER
Very help kind polite very informative and he concern my time because I had to go back go back to work
8/9/2019
Tashana W. VERIFIED CUSTOMER
Customer service was terrible. The first thing that was said to me when I walked in was “well it’s gonna be $125 just to look at it”. I was also told after I signed papers that I can go ahead and take my car to where I bought it from to get fixed as long as I pay may $125. I was yelled at, and it just seemed like no one cared at all since I didn’t purchase my car from KOB, but from Halleen. I had to call Halleen Kia to get phone numbers to my extended warranty which should’ve been taken care of by the agent. I had to call KOB around 20 times to get in touch was someone. My overall experience was just unsatisfactory.
8/9/2019
Marcos G. VERIFIED CUSTOMER
Better then Kia you guys should give Kia some customer service advice they could really use it
8/9/2019
JOYCE G. VERIFIED CUSTOMER
Fixed the problem in a timely manner as well as a comfortable environment. Anthony was awesome.
8/9/2019
Michael B. VERIFIED CUSTOMER
excellent care and treatment during my visit
8/9/2019
Christina L. VERIFIED CUSTOMER
Everything went very smooth and fast and affordable ???? got the text my car was done went straight to the counter and paid, and washed my car ????