Richards customer service was outstanding, for-sure will go back for future car services.
10/2/2019
James B. VERIFIED CUSTOMER
The service department seemed understaffed but Richard took care of everything in a timely and professional manner. Thanks Richard!
10/2/2019
Leonard G. VERIFIED CUSTOMER
Great customer service. Very professional. Honest with timelines and expectations.
10/2/2019
Linda S. VERIFIED CUSTOMER
Christopher was so nice he helped me with everything he offered me water when I left he walk me to my car and he was just a very nice person.
10/2/2019
Jeffrey V. VERIFIED CUSTOMER
Stacy was great. BUT MY has not been a good buy. For one engine blows at 63000 miles. And then. When engine was replaced now rack and pinion is messed up. It wasn't before. I think I brought a lemon
10/2/2019
Cheryl T. VERIFIED CUSTOMER
Thank you Andy, Service Manager for authorizing my coupon, Andy, Service Writer for expert service, and the cashiers for your friendly personalities. Dealership is so clean and the waiting room with 2 tv's is beyond awesome.
Sincerely, Cheryl T
10/2/2019
Frida K. VERIFIED CUSTOMER
Excellent service under Eric Livingstone direction. Job well done. I would definitely recommend Kia of Bedford service.
10/2/2019
Camile M. VERIFIED CUSTOMER
My car needs to go back in, I texted, do I need to calls?
10/1/2019
Celine P. VERIFIED CUSTOMER
I need a sticker telling me the miles or months for my next oil change.
10/1/2019
Jack K. VERIFIED CUSTOMER
Eric did a great job. Kia of Bedford should be proud of Eric’s interest in customer satisfaction!!!
10/1/2019
Diane S. VERIFIED CUSTOMER
Because of your excellent service department...
That is why continue to buy a Kia !!
10/1/2019
ENRIQUE R. VERIFIED CUSTOMER
Did everything to try to please me as a valued customer
10/1/2019
Janeen G. VERIFIED CUSTOMER
The oil cap was never put back on after the oil change on 9/26, which made all the oil come out and splatter the whole engine and under the hood. Oil was dripping off the hood. It made the inside of my car smell like burning oil, which gave me headaches. I was told the air filter needed to be replaced soon and thought the oil smell was due to the air filter. Since then I thought i was smelling oil because of the filter. I drove 190 miles not knowing about this!!! Then this morning, the oil light came on, I opened the hood and saw oil everywhere! The guy who performed the change didn’t even screw on the wiper fluid cap on all the way! I asked for a tow truck to pick my car up this morning but was told I would have to pay out of pocket. So I had to drive 45 minutes with a safety hazard because of someone else’s negligence! I only was able to work for 20 minutes in Seattle then had to drive the car to the service center. This is an expensive and practically new car. Now I’m scared it’s going. To act up in a few years.
10/1/2019
Connie W. VERIFIED CUSTOMER
Very courteous, polite, and professional.
I have been a customer of KOB since 2010. Eric along with the other have always been of great service to me.
Thank you KOB
Connie W
10/1/2019
Juan L. VERIFIED CUSTOMER
great job
10/1/2019
Gabriela C. VERIFIED CUSTOMER
Everyone was helpful and really on my side. I was satisfied with the service and it made my unfortunate Monday morning with a flat tire into a positive experience.
10/1/2019
Robert K. VERIFIED CUSTOMER
I am always pleased with the organization, friendly staff, the way I am kept informed by staff. A super clean facility, and what appears to be a total concern for assisting we customers. Many other err r businesses could take good lessons from Kia of Bedford's example.