Kia My Service

She was very nice and professional.

Richard is a quality team player. He is relational, focused on business while making me,the customer, feel included and important.He is a great assest to your Kia team

Thank you for servicing my vehicle.

Mr. William Enriquez provided me with exceptional customer service. He asked all of my questions and was able to assist me with my concerns regarding my car. Mr. Enriquez assured that my visit with Kia was very pleasant!!

Service is always great. Matt runs a first class service department. Could not be better!

Always happy with the service at Valley Hi Kia!

Great service very pleased

Issue with mirrors was not resolved. This was my third visit with this issue.

Today I came in for a nail in my tire. Understood it needed to be replaced. Was told at 11:30 am it would take about an hour and 45min. I left the dealership at 2:45pm. The men in the service center were friendly and helpful, also very apologetic which was nice. I didn’t have an appointment so I don’t want to complain about the time. I want to complain about during my wait the salesman Reginald (Reggie) continued to pressure me into leasing a car that I had no interest in. I had worked night shift before coming to get my car fixed and made it clear I was just looking to pass time and keep my eye open for my next lease. First of all this salesman took zero in interest in me as a customer. He had to ask me 3 times what my title was during my credit score check. I repeatedly told him answers and he would walk away for 30 min at a time trying to negotiate prices on a car I never even mentioned I was interested in. In fact he didn’t ask me what type of car I was even interested in, he just brought out a random sedan assuming that was what I wanted. All he discussed was prices, no description on a lease term, car features, mileage, etc. I’m extremely disappointed that this is how I was treated as a customer after my long day, and for a salesman to be so pushy/uninterested in me as a customer is just unacceptable. I leased my 2017 Kia Forte through this salesman, at the time he told me instead of standing in the cash machine I would get sent a $100 gift card through the mail for my new car purchase, which I also never got. I understand the nature of selling cars, but it’s just disappointing to have to deal with this again. I will have to reconsider if I want my next lease to be with Kia, as I just feel like another number for your company. -Jillian Zastawny

Josef was great. The best service tech I have had yet.

great service

Thank you

Service was done really fast

Brenda was very helpful and professional. She kept me updated during the whole process of my car being serviced. She was very attentive and drove my car up once the service was completed. I really appreciate the customer service she provided.

Excellent service!!

Everything was done great

Me Livingston is alway professional and friendly . He is helpful and always friendly. Mr Livingston always ask if there are questions and concerns and explain in detail what has taken place and what I need for my KIA. He is pleasant and KIA needs more like him

Thank You,you all do a great job serving the community!????

Chris was great!

The service department needs somebody dedicated to answer their phones and address issues and make appointments I tried to call I’m more than one occasion reached a generic voicemail to leave a message to not be returned